Medical Clinic Receptionist

Job Details

Key Responsibilities

• Greet and check in patients, providing a professional and welcoming experience
• Verify insurance eligibility, benefits, and coverage prior to appointments
• Collect co-pays, verify required documentation, and explain basic coverage information to patients
• Accurately enter and update patient demographics and insurance details in the EHR
• Schedule, confirm, and manage patient appointments
• Aid with patient registration, intake forms, and sliding fee scale documentation (FQHC setting)
• Answer phones, respond to patient inquiries, and route calls appropriately
• Cookordinate referrals, authorizations, and follow-up appointments
• Maintain organized front desk operations and support efficient patient flow
• Ensure compliance with HIPAA and confidentiality standards

Qualifications

• 1–3+ years of experience in a medical front desk, patient services, or healthcare administrative role
• Hands-on experience with insurance verification, eligibility checks, and patient intake required
• Experience in an FQHC or community health setting preferred
• Strong understanding of insurance types (Medicaid, Medicare, commercial plans)
• Familiarity with EHR systems (e.g., eClinicalWorks, Epic, or similar)
• Excellent communication and customer service skills
• Ability to multitask in a fast-paced, high-volume environment
• Bilingual (Spanish or other languages) is a plus
• High school diploma or equivalent required

A bit about us:

We are seeking a detail-oriented and patient-focused Medical Receptionist to serve as the first point of contact for patients. This individual will play a key role in front office clinic operations, with a strong emphasis on insurance verification, patient intake, and ensuring accurate financial and demographic information.

Why Join Us?

• Medical, Dental, and Vision benefits
• Short and Long Term Disability
• Retail Savings Plan-employer matching and 100% vesting upon enrollment
• Paid Vacation and Sick time
• Life Insurance and AD&D
• Credit Union membership
• 9 1/2 paid Holidays

Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.