MEDICAL CENTER REPRESENTATIVE

About the role

The Medical Center Representative is responsible for general clerical, receptionist, billing, referrals, patient registration, and customer service for the operation of the business office in a medical center. This role handles a high volume of sensitive medical, financial, and personal information daily.

Responsibilities

• Daily scheduling and management of incoming calls
• Patient registration and check-in/check-out for 20+ patients per day
• Billing and collection functions
• Processing referrals and handling sensitive medical/financial information
• Performing other clerical duties as assigned

Requirements

• High School diploma or GED (required)
• Two to three years of experience in an ambulatory healthcare facility (preferred)
• Strong knowledge of medical terminology and HIPAA law
• Confidentiality is critical
• Computer and keyboarding skills (required)
• Ability to prioritize and perform multiple tasks in a fast-paced environment
• Experience working with multiple teams and in various settings

Qualifications

• Knowledge of Third Party Payers, ICD-10, and CPT Coding (a plus)
• Experience with Electronic Medical Records (advantageous; Epic preferred)

Schedule

Full-time, day shift, 80 hours per pay period.