MEDICAL CENTER REPRESENTATIVE

Summary

• The Medical Center Representative is responsible for general clerical, receptionist, billing, referrals, patient registration and customer service for the operation of the business office in a medical center.
• The MCR handles a high volume of sensitive medical, financial and personal information on a daily basis.
• The MCR is responsible for daily scheduling, incoming calls, patient registration, billing/collection functions, and other duties as assigned.

Nature and Scope

• The Medical Center Representative is responsible for the daily operations of the clerical components of the center.
• The MCR will accurately and efficiently process the arrival and exit of 20 or more patients per day.
• The MCR is under the direct supervision of the Practice Manager.

Qualifications

• High School diploma or GED, required.
• Two to three years of experience in an ambulatory health care facility sought.
• Applicants must have strong knowledge of medical terminology and a thorough understanding of HIPAA law.
• Confidentiality is of utmost importance.
• Knowledgeable of Third Party Payers, ICD-10 and CPT Coding is a plus.
• Computer and Keyboarding skills is required; Experience with Electronic Medical Records is an advantage, EPIC is preferred.
• The ability to prioritize and perform multiple tasks in a fast-paced environment is essential.
• Ability to work well with multiple teams and in multiple settings.