Medical Business Associate - Urology Specialty Clinic

About the Role

As a Medical Business Associate (Receptionist), you are the first point of contact for patients & their families. Your personal interaction and efficiency start the path for an exceptional experience of care, wellness, and healing.

Responsibilities

• Obtain/verify all required patient and insurance information and enter the information into the registration system in an accurate manner.
• Schedule patient appointments which may include return office visits, referrals, diagnostic testing/procedures.
• Greet patients professionally in person and over the telephone and respond effectively to patients and their families.

Qualifications

Specialist

• High school graduate or GED (Associate Degree preferred).
• A minimum of two (2) years' experience as a Medical Practice Business Associate or working in a similar healthcare role.
• Proficient in typing, Windows, and experience with multiple computer systems.

Associate

• High school graduate or GED.
• 6 months to 1 year Customer Service experience required, usually achieved by previously working with the public with minimal supervision.
• Proficient in typing, Windows, and experience with multiple computer systems.

Benefits

• Tuition reimbursement, in-person and online development, and access to our career hub to help you advance.
• Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.
• Free wellness platform for you and your family, plus personalized support for personal or family challenges.
• Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings.

Schedule

Monday - Thursday from 8:30AM - 5PM in Harbor Springs & Fridays from 8:30AM - 5PM in Charlevoix.