Medical Business Associate - Specialty Clinic

About the role

Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare – northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures – you might just be Munson Material.

Schedule

Monday – Friday on Days from 8:30 AM – 5:00 PM

Sign-On Bonus

$2,700 Sign-On Bonus (Terms and Conditions Apply)

Invested in You

• Tuition reimbursement
• In-person and online development
• Access to our career hub to help you advance

Thrive

• Full benefits
• Paid holidays
• Generous PTO
• Employee discounts
• Free individual retirement counseling

Be Well

• Free wellness platform for you and your family
• Personalized support for personal or family challenges

Be Heard

• Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings

A Day in the Life

As a Medical Business Associate (Receptionist), you are the first point of contact for patients & their families. Your personal interaction and efficiency start the path for an exceptional experience of care, wellness, and healing.

• Obtain/verify all required patient and insurance information and enter the information into the registration system in an accurate manner
• Schedule patient appointments which may include return office visits, referrals, diagnostic testing/procedures
• Set the tone for the visit
• Greet patients professionally in person and over the telephone and respond effectively to patients and their families

Qualifications

Specialist

• High school graduate or GED
• Associate Degree Preferred
• A minimum of two (2) years’ experience as a Medical Practice Business Associate or working in a similar healthcare role
• Proficient in typing, Windows, and experience with multiple computer systems

Associate

• High school graduate or GED
• 6 months to 1 year Customer Service experience required. Usually achieved by previously working with the public with minimal supervision
• Proficient in typing, Windows, and experience with multiple computer systems

Additional Information

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.