Medical Business Associate - Family Practice Clinic

Location: 1400 Medical Campus Drive, Traverse City, MI

Schedule

Full-Time, Monday to Friday - 9 AM - 5:30 PM

About the role

Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material.

To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.

As a Medical Business Associate (Receptionist), you are the first point of contact for patients & their families. Your personal interaction and efficiency start the path for an exceptional experience of care, wellness, and healing.

Responsibilities

• Obtain/verify all required patient and insurance information and enter the information into the registration system accurately.
• Schedule patient appointments, including return office visits, referrals, and diagnostic testing/procedures.
• Greet patients professionally in person and over the telephone.
• Respond effectively to patients and their families.
• Set the tone for the patient visit.

Requirements

• High school graduate or GED.
• 6 months to 1 year of customer service experience, typically gained through working with the public with minimal supervision.
• Proficient in typing, Windows, and experience with multiple computer systems.

Benefits

• Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance.
• Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.
• Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges.
• Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings.

Pay

Sign-On Bonus: $2,700.00 (Terms and Conditions Apply)

Additional Information

Munson Healthcare requires all employees be vaccinated or have lab-confirmed immunity for Measles, Mumps, Rubella, and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year they are hired and annually thereafter, or receive an approved medical or religious exemption.