Medical Business Associate - Family Practice Clinic

Location: 1250 E. Michigan Ave. Grayling, MI 49738

About the role

As a Medical Business Associate (Receptionist) you are the first point of contact for patients and their families, setting the tone for an exceptional experience of care, wellness, and healing.

Responsibilities

• Obtain and verify all required patient and insurance information and enter it accurately into the registration system.
• Schedule patient appointments, including return office visits, referrals, and diagnostic testing/procedures.
• Greet patients professionally in person and over the telephone and respond effectively to patients and their families.
• Set the tone for the visit by providing a welcoming and efficient front‑desk experience.

Qualifications

• High school graduate or GED.
• Associate degree preferred.
• For the Specialist track: minimum of two (2) years’ experience as a Medical Practice Business Associate or in a similar healthcare role.
• For the Associate track: 6 months to 1 year of customer service experience, usually gained working with the public with minimal supervision.
• Proficient in typing, Windows, and experience with multiple computer systems.
• Must be vaccinated or have lab‑confirmed immunity for Measles, Mumps, Rubella and Varicella; receive an annual flu vaccine (or approved exemption).

Benefits

• Tuition reimbursement, in‑person and online development, and access to the career hub.
• Full benefits package, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.
• Free wellness platform for you and your family, plus personalized support for personal or family challenges.
• Opportunity to share ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings.

Pay

Sign‑on bonus: $2,700 (terms and conditions apply).

Schedule

40 hours weekly, Monday‑Friday; clinic operates 7 AM to 7 PM.