Medical Assistant - Willing to Train!

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives.

Perks

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Competitive Base Pay
• Employee Discounts

Schedule

• Full Time
• Offices are open Monday-Friday 8am-7pm, Saturday 8am-1pm
• You may need to work a little earlier and/or later as needed
• You will not work all of these hours, but you must have open availability to work any shift within these hours

Requirements

• High School Diploma or GED Equivalent
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow
• Favorable result on Background Check
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Must be able to provide proof of identity and right to work in the United States

Previous medical office experience preferred; previous ophthalmic experience strongly preferred.

Responsibilities

• Facilitate patient flow
• Assist the doctor in preliminary testing
• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in-person requests
• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Comply with all company policies and procedures including HIPAA
• Practice urgency at all times placing value on a patient’s time, as well as the doctor’s time and schedule
• Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX or OCT
• Follow scripting for testing equipment (photos, visual fields, visual activity, etc.)
• Clean all examination equipment including tonometer tip
• Interact with all levels of employees in a courteous, professional manner at all times
• Perform general office duties and cleaning as assigned by manager
• Consistently create a positive work environment by being team-oriented and patient-focused
• Commitment to work hours that meet the needs of the business which may include weekends, schedule changes or an extended schedule

Skills

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Location

Work is primarily performed in a standard office or clinical setting at the St. Louis Hills office in St. Louis, MO. However, travel to other locations may be required to carry out essential job duties and responsibilities.

Physical Requirements

• Frequent walking (75%)
• Sitting (50%) and standing (50%)
• Regular bending, stooping, and reaching (25–50%)
• Lifting, carrying, pushing, and pulling items up to 25 lbs
• Strong fine motor skills and full use of hands for constant grasping, writing/typing, and use of technology
• Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—required 100% of the time
• Occasional driving or climbing may also be necessary