Medical Assistant - Willing to Train!

Clarkson Eyecare is seeking a Medical Assistant (Optometric Technician) in Webster Groves, MO.

About the Role

An Optometric Technician is a valuable asset to an optometrist, assisting in providing a world-class Total Patient Experience. This team member handles a wide range of duties while using optical equipment to perform initial testing needed to prepare a patient for an exam with an Optometrist.

Responsibilities

• Facilitate patient flow and assist the doctor in preliminary testing
• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in-person requests
• Embrace and execute the Total Patient Experience to build relationships with all patients while delivering great medical support
• Comply with all company policies and procedures, including HIPAA
• Practice urgency at all times, valuing a patient's time as well as the doctor's time and schedule
• Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX, or OCT
• Follow scripting for testing equipment (photos, visual fields, visual activity, etc.)
• Clean all examination equipment, including tonometer tip
• Interact with all levels of employees in a courteous, professional manner at all times
• Perform general office duties and cleaning as assigned by manager
• Consistently create a positive work environment by being team-oriented and patient-focused
• Commit to work hours that meet the needs of the business, which may include weekends, schedule changes, or an extended schedule

Requirements

• High School Diploma or GED equivalent
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow
• Minimum of 1 year in a position interacting with customers/patients or equivalent combination of education and experience
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States
• Previous medical office experience preferred; previous ophthalmic experience strongly preferred

Skills

• Proficient in Microsoft Excel, Word, PowerPoint, and Outlook

Benefits

• Full benefits package: medical, vision, dental, and life insurance
• 401k with employer matching
• Paid Time Off (PTO) and paid holidays
• Paid maternity leave
• Competitive base pay
• Employee discounts

Schedule

Full-time position. Our offices are open Monday-Friday 8am-7pm and Saturday 8am-1pm. You may need to work slightly earlier or later as needed. You will not work all of these hours, but must have open availability to work any shift within these hours.

Physical Requirements

• Frequent walking (75%), sitting (50%), and standing (50%)
• Regular bending, stooping, and reaching (25–50%)
• Ability to lift, carry, push, and pull items up to 25 lbs
• Strong fine motor skills and full use of hands for constant grasping, writing/typing, and use of technology
• Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—required 100% of the time
• Occasional driving or climbing may be necessary

Work Environment

Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities.