Medical Assistant - Willing to Train!

About the role

Retina Vitreous Associates is seeking a Medical Assistant (Ophthalmic Technician) who is willing to train. This is a full-time, long-term position based in Toledo, OH 43623.

Responsibilities

• Facilitate patient flow
• Aid the doctor in preliminary testing
• Verify medical and vision insurances
• Communicate effectively with patients, doctors, and managers
• Answer inquiries through phone, email, and in-person requests
• Provide exceptional customer service during every patient encounter
• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
• Comply with all company policies and procedures including HIPAA
• Verify patient information by interviewing patient
• Record medical history, current medications, and confirm purpose of visit
• Record all data in the patient's Electronic Medical Record (EMR)
• Check condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
• Perform a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor, and topography
• Demonstrate working knowledge of eye anatomy, diseases, symptoms, and ocular medications
• Handle a wide range of duties while using equipment to perform initial testing needed to prepare a patient for an exam with an Ophthalmologist

Qualifications

• High School Diploma or GED Equivalent
• Favorable result on Background Check
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow

Skills

• Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification (preferred, but not required)
• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Benefits

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Eyecare Education Reimbursement
• Competitive Base Pay
• Employee Discounts

Hours

Full Time
Our offices are open from Monday-Friday 7:30am-5pm.
Your shifts will fall within those hours, and you may need to work a little earlier/later as needed.

Requirements

• High School Diploma or GED Equivalent
• Favorable result on Background Check
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow

Education and/or Experience

• Minimum Required: High school diploma or general education degree (GED) required
• Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience

Licenses and Credentials

• Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred, but not required

Physical Requirements

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs.
• Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology.
• Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time.
• Occasional driving or climbing may also be necessary.