Medical Assistant- Urgent Care Clinic (Casual Call, Day Shift)

Position Summary

A Medical Assistant performs duties and responsibilities related to patient care in a clinic setting. They display responsible behaviors, communicate effectively, and function as part of the healthcare team. Reporting to the nurse manager, they perform clinical tasks under the supervision of a nurse or provider.

Minimum Qualifications

• High school diploma or equivalent
• Graduate of an accredited medical assisting program or equivalent combination of education and experience
• Registered Medical Assistant (RMA), Certified Medical Assistant (CMA), or Certified Clinical Medical Assistant (CCMA)
• Current Basic Life Support (BLS) certification by American Heart Association

Essential Job Functions

• Collects patient information
• Maintains patient status and reports abnormalities
• Confirms and clarifies written orders before implementation
• Performs delegated procedures under clinical supervision
• Assists practitioners in patient procedures, treatments, and examinations
• Obtains and manages specimens
• Provides patient instruction and directs patient flow
• Orders, stocks, and maintains exam rooms and clinic areas
• Performs related tasks such as requesting prescription refills, taking and relaying messages, and directing patient flow

Knowledge, Skills And Abilities

• Demonstrates sound judgment, patience, and maintains a professional demeanor
• Exercises tact, discretion, sensitivity, and maintains confidentiality
• Performs essential job functions successfully in a busy and stressful environment
• Learns new computer applications and office equipment
• Strong interpersonal, verbal, and written communication skills
• Analyzes, organizes, and prioritizes work while meeting multiple deadlines

Schedule Requirements

• Regular and sustained attendance required
• May work beyond a standard 40-hour workweek, including weekends and after-hours shifts
• On-call work may be required

Physical Requirements

• Lifting (Repeatedly – 50 pounds)
• Sit (Occasionally)
• Stand (Repeatedly)
• Walk (Repeatedly)
• Climb (Rarely)
• Twist/Bend/Stoop/Kneel (Repeatedly)
• Reach Above Shoulder Level (Repeatedly)
• Push/Pull (Repeatedly)
• Fine-Finger Movements (Continuously)
• Vision (Continuously)
• Cognitive Skills (Continuously)
• Emotional Challenges (Continuously)

Job Tasks

• Learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow
• Handle bloodborne pathogens, radiation, various chemicals and medications, cleaning products, disinfectants, infectious diseases, and emotionally challenging situations