Medical Assistant, Surgery, Various FTE Available

About the role

This position functions as an integral part of the Clinical office staff, performing both administrative and clinical duties. Responsibilities include obtaining patient intake information, performing delegated tasks and treatments, providing direct patient care, scheduling tests and procedures, and offering limited patient education.

About UC Health

UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching to provide advanced care for complex situations. Our teams include UC Medical Center, West Chester Hospital, University of Cincinnati Physicians, UC Health Ambulatory Services, Lindner Center of HOPE, and specialized institutes such as the UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many locations have received national recognition for quality and patient satisfaction.

Responsibilities

• Engage in population-appropriate communication, including clear instructions to patients and families regarding treatment.
• Assess and respond to patients' physical limitations, behavioral health needs, and unique psychological or cultural requirements.
• Perform treatments, administer medication, and operate equipment safely while recognizing signs of abuse or neglect.
• Obtain vital signs, EKGs, laboratory specimens, and other necessary information using universal precautions.
• Assist providers in documenting notes, orders, and prescriptions in the Electronic Medical Record (EMR).
• Maintain and prepare the clinic area, including cleaning and stocking examination rooms, setting up computer equipment, and maintaining diagnostic tools.
• Return routine patient telephone calls (e.g., prescription refills, medication pre-certification) with timely documentation.
• Coordinate ancillary services such as diagnostic testing, hospital procedures, additional patient visits, and acquisition of medical records.
• Maintain professionalism, confidentiality, and compliance with legal and regulatory standards.
• Perform administrative duties, including computer applications, telephone management, patient records, insurance forms, appointment scheduling, hospital admissions, laboratory services, correspondence, billing, and bookkeeping.
• Assist in implementing age-appropriate care for specific patient populations as part of the clinical team.

Qualifications

• Minimum Required: High School Diploma or GED.
• Preferred: 7–11 months of equivalent experience.