Medical Assistant Supervisor- Dallas Presbyterian

About the role

This position will support the Dallas Presbyterian location. This is a full-time Monday - Friday (hours 8:30am-5pm) position with no weekends, call, or major holidays. Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 220+ sites across Texas and southeastern Oklahoma.

Responsibilities

• Onboards and trains new Medical Assistants and completes MA staff performance appraisals.
• Directs daily workflows of MA Lead and MR Sr roles.
• Responsible for development of junior level MA staff through instruction and knowledge share.
• Serves as an escalation point for clarification and/or resolution for staff, patients, and Physicians.
• Assigns Medical Assistants to work with specific physicians according to schedules and patient care needs.
• Creates and maintains the work schedule for medical assistants and provides coverage for TOWP/Sick calls. Also, is responsible for time and labor administration of MA's.
• Escorts patients from the lab to the exam room, the physician's office, or the treatment room as appropriate.
• Records patient data prior to each physician visit, including but not limited to: vital signs, height, weight, allergies, and medication changes.
• Obtains all necessary patient records as required by the physician.
• Verifies presence of consent prior to treatment or procedures.
• Collects data and obtains pertinent medical information for referral to the physician.
• Directs patients from the exam room or physician's office to the next appropriate station, i.e. treatment room or appointment desk.
• Prepares and stocks exam rooms, orders supplies as needed and maintains/controls drug samples.
• Assists physicians with exams and procedures as requested.
• Delivers patient education including but not limited to distribution of education literature, follow up instructions, etc.
• Performs lab procedures and processing of lab specimens as needed.
• Files all labs and outside reports accurately and as needed.
• Obtains blood specimens from peripheral sites as needed and in accordance with OSHA standards and universal precautions.
• Administers subcutaneous and intramuscular injections, including but not limited to, hormones and biological growth factors.
• Maintains all exam room disinfection protocols.
• Maintains all chemo room and procedure room disinfection protocols.
• Answers incoming patient telephone calls for referral to nurse/pharmacist or physician.
• Phones in prescriptions and makes other patient calls as directed by physicians or RN.
• Obtains new patient records and previous test results, x-rays, scans, etc.
• Informs physician of patient reschedules and no shows.
• Maintains physician's scheduling templates and other miscellaneous appointments and meetings.
• Assists physician with administrative and maintenance of files.
• Maintains patient files and records as appropriate.
• Assists in the supervision of Medical Assistants and other non-licensed patient care providers as needed.

Requirements

• High school graduate or equivalent.
• Certificate of graduation from an accredited program for Medical Assistants required.
• Minimum of seven years experience as a medical assistant or nursing assistant in a hospital or clinic setting.
• Two (2) years previous Lead or Supervisory experience required.
• Current CPR certification required.
• Certified Medical Assistant required.

Qualifications

• Phlebotomy experience preferred.

Benefits

• Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage
• Generous PTO program
• 401k plan with company match
• Wellness program with rewards for healthy lifestyle
• Tuition Reimbursement
• Employee Assistance program
• Discounts on retailers

Schedule

Full-time Monday - Friday, 8:30am-5pm, with no weekends, call, or major holidays.

Pay

Not specified in posting.