Medical Assistant Supervisor

OnPoint Medical Group is a physician-led network of skilled Primary and Urgent care providers committed to expanding access to quality healthcare in an effective and affordable manner. Our "Circle of Care" ensures the health and wellness of members and their families through a comprehensive menu of interlinked medical services.

About The Role

The Medical Assistant Supervisor at Lone Tree Pediatrics plays a pivotal role in ensuring the smooth and efficient operation of medical assistant activities within the healthcare facility. This position oversees the daily functions of the medical assistant team, ensuring patient care and administrative tasks are executed with accuracy and compassion. The supervisor coordinates appointment scheduling, manages workflow, and serves as a liaison between medical assistants, healthcare providers, and patients to optimize service delivery. This role also involves training, mentoring, and evaluating staff to maintain high standards of clinical and administrative performance, ultimately enhancing patient satisfaction and supporting the organization’s mission.

Responsibilities

• Supervise and coordinate the daily activities of the medical assistant team to ensure efficient patient flow and high-quality care.
• Manage medical appointment scheduling processes to optimize provider availability and patient access.
• Provide training, guidance, and performance evaluations for medical assistants to promote professional development and adherence to clinical protocols.
• Collaborate with healthcare providers and administrative staff to address operational challenges and improve patient service delivery.
• Ensure compliance with healthcare regulations, safety standards, and organizational policies within the medical assistant department.
• Complete Medical Assisting duties when needed.

Minimum Qualifications

• Completion of a Medical Assisting program or equivalent (LPN, RN, EMT).
• Minimum of 3 years of experience as a medical assistant in a family, internal medicine, or pediatrics clinic.
• At least 1 year of supervisory or team lead experience in a healthcare environment.
• Proficiency in medical appointment scheduling systems and electronic health records (EHR).
• Strong knowledge of clinical procedures, patient care standards, and healthcare regulations.

Preferred Qualifications

• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential.
• Associate degree or higher in Health Sciences or related field.
• Experience working in a multidisciplinary healthcare team.
• Familiarity with healthcare quality improvement initiatives and patient satisfaction metrics.
• Advanced training or certification in healthcare management or leadership.
• Bilingual abilities to support diverse patient populations.

Skills

The required skills of medical appointment scheduling and medical assistance are integral to the daily operations of this role, enabling the supervisor to effectively manage patient flow and clinical support activities. Proficiency in appointment scheduling ensures patient visits are organized efficiently, reducing wait times and optimizing provider schedules. Medical assistance skills allow the supervisor to understand clinical workflows, support staff training, and maintain high standards of patient care. Preferred skills such as leadership and communication enhance the ability to mentor staff and collaborate across departments. Familiarity with healthcare regulations and quality improvement supports compliance and continuous enhancement of service delivery.

OB Elements/Working Conditions

• Regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• Occasionally required to walk; sit; and stoop, kneel, crouch, or crawl.
• Frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds.
• Specific vision abilities required include close vision, distance vision, and ability to adjust focus.

The above statements describe the general nature and level of work performed by people assigned to this classification. They are not an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Benefits

• Health insurance plan options for you and your dependents.
• Dental and Vision coverage for you and your qualified dependents.
• Company-paid life insurance.
• Voluntary options for short-term disability and long-term disability coverage.
• AFLAC Plans.
• FSA options.
• Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately.
• Paid Time-Off earned.

Pay

Salary Range: $27.00 to $32.00 hourly. The estimate displayed represents the typical salary range of candidates hired. Factors that may determine your actual salary include specific skills, years of experience, and comparison to other employees already in this role.