Supervisor - Medical Assistant

About the role

This role is responsible for overseeing operations across all Convenient Care clinic locations, including Geneva, Peoria, Hampden & Chambers, and Wheat Ridge.

Responsibilities

• Collaborate with other site-based leaders in establishing, implementing and maintaining quality patient care, improve quality metric standards and meet the external client expectations.
• Direct training/supervision/coaching of Medical Assistants including performance appraisals, in consultation with other site-based leaders.
• Review and monitor EHR tasks (e.g. Individual and Pool In Baskets, Schedules) to ensure accurate and timely completion of patient care and follow-up.
• Responsible for completing monthly competencies for staff under their supervision.
• Demonstrate knowledge of all policies and procedures pertinent to their work area and staff under their supervision.
• Aid the Clinical Nurse Director with schedule efficiency, coordinating vacation requests and sick calls to ensure appropriate clinic coverage.
• Ensures opening and closing duties are completed (including laboratory and medications) and understands quality controls in the laboratory.
• Ensures clinical support/back-office manuals and logs are maintained.
• Has knowledge of the quarantine process. Knowledge of storage, handling, ordering, and reconciliation Vaccine for Children supplies. Supports the ordering of clinic supplies.
• Performs examination, diagnostic, and treatment room procedures within scope of practice and in accordance with organization policies, procedures, and workflows.
• Maintains safe, secure, and healthy work environment by following standards and procedures; complying with legal regulations; appropriately responding to emergency codes; communicating safety issues/concerns timely and appropriately.
• Maintains patient care and non-patient care records in a confidential, accurate, and timely manner.
• Presents paperwork for provider signature by completing as much information as possible before submitting to provider.
• Escalates patient/customer concerns to professional/licensed staff when appropriate.
• Performs opening and closing lab procedures including quality control, autoclaving, and packaging of instruments.
• Registers, checks-in, and checks-out patients for all services.
• Collects and uploads all necessary documentation and consents.
• Promptly and accurately updates patient records including financial and demographic information.
• Collects copayment and account balances at time of service.
• Completes annual competency assessment.
• Adheres to professional standards, policies/procedures, federal, state, and local requirements, accreditation standards.
• Updates job knowledge by participating in educational opportunities.

Requirements

• High school diploma or GED.
• Required: Medical Assistant certificate of completion (MA) - Graduation from an accredited Medical Assistant Program.
• Required: Active BLS certification.
• Medical Assistant Certification preferred, but not required (CCMA, RMA, CMA).
• Additional language proficiency (bilingual) is highly preferred.

Skills & Expertise

• Ability to interact positively and build rapport with patients, coworkers and/or external contacts.
• Ability to work independently and organize work in a manner that ensures accuracy and efficiency.
• Ability to work from procedure manuals.
• Ability to travel to other clinics for coverage, as needed.
• Capability to respond to the needs and concerns of STRIDE’s diverse patient population effectively and sensitively.
• Skill in using a variety of computer software including but not limited to the internet and MS Office Products and Electronic Health Records (EHR).
• Ability to handle sensitive information ethically and responsibly.
• Ability to perform basic math.

Benefits

At STRIDE Community Health Center, we offer a comprehensive full-time benefits package that promotes professional growth, well-being, and financial security, including:

• Medical, dental, and vision coverage.
• Paid time off (PTO) and holidays.
• Health Savings Account (HSA) and Flexible Spending Account (FSA), including dependent care options.
• 401(k) with matching.
• No nights, weekends, or major holidays.
• Employee Assistance Program (EAP).
• Employee Discounts on top attractions, hotels, more.

Why STRIDE?

Join us for a fulfilling career with a comprehensive full-time benefits package that promotes professional growth, well-being, and financial security, including:

• Medical, dental, and vision coverage.
• Paid time off (PTO) and holidays.
• Health Savings Account (HSA) and Flexible Spending Account (FSA), including dependent care options.
• 401(k) with matching.
• No nights, weekends, or major holidays.
• Employee Assistance Program (EAP).
• Employee Discounts on top attractions, hotels, more.

Salary

We offer a competitive hourly range of $25.00 - $29.83, depending on your experience. Certified Medical Assistants will earn an additional $1.00 per hour on top of the base pay rate.

Contact Information

To apply, please submit your resume and cover letter to [job posting email address]. The application submission closing date is July 15, 2026.