Medical Assistant Supervisor - Dakota Ridge

About the role

The back office Medical Assistant Supervisor is required to perform all duties of the Medical Assistant and functions as the direct manager to the Medical Assistant staff. Also, the supervisor acts as a liaison between management and staff.

Responsibilities

• Responsible for supervising all Medical Assistant staff.
• Creating and maintaining scheduling for Medical Assistant staff.
• Responsible for hiring staff to fill staff needs by scheduling and conducting interviews.
• Demonstrates competency and professional responsibility in the medical assistant role.
• Administers progressive discipline in coordination with the Practice Manager.
• Conduct performance evaluations for the Medical Assistants.
• Acts based on constructive performance evaluations through staff development and keeps Practice Manager apprised of personnel issues.
• Coaches Medical Assistant staff on personal performance and creates actions plan if necessary in conjunction with the Practice Manager.
• Maintains confidentiality when interacting with patients, families, personnel and the public.
• Responsible for onboarding education and annual education of Medical Assistants.

Requirements

This position typically works Monday through Friday 8-5p but varying hours during the week and Saturdays may be needed to meet business needs.