Medical Assistant Supervisor

About the role

The Medical Assistant Supervisor works closely with the Medical Assistant Manager to manage day‑to‑day clinic functions, providing leadership, guidance, and support to the Medical Assistant team. The role ensures efficient patient flow, appropriate staffing coverage, timely completion of clinical and administrative tasks, and adherence to departmental policies, procedures, and quality standards. The supervisor serves as a frontline resource for staff, assists with training and onboarding, monitors daily workflows and productivity, addresses operational issues, and communicates staffing or performance concerns to the manager. Collaboration with providers, clinical leadership, and other departments supports a safe, efficient, and patient‑centered care environment.

Responsibilities

• Workflow oversight to ensure smooth clinic operations.
• Ensure staff members follow clinical guidelines, safety protocols, and health regulations.
• Develop staff through trainings, coaching, and 1:1 meetings.
• Address and resolve patient concerns and complaints.
• Support the Medical Assistant Manager.
• Monitor provider schedule to ensure scheduling accuracy.
• Other duties as assigned.

Qualifications

• Medical Assistant certification required.
• 1–2 years of leadership experience (preferred).

What is expected at this level

• Coordinates and supervises daily activities of operations or business staff.
• Administers and enforces policies and procedures.
• Ensures employees operate within established guidelines.
• Decisions have a direct impact on work‑unit operations and customers.
• Frequent interaction with subordinates, customers, and peer groups at various management levels.
• Interactions typically involve information exchange and basic problem resolution.

Location

cCARE Fresno – 7130 N Millbrook Ave, Fresno, CA 93720

Pay

• Anticipated salary range: $92,000 – $118,000
• Bonus eligible: No

Benefits

• Medical, dental, and vision coverage
• Paid time off plan
• Health Savings Account (HSA)
• 401(k) savings plan
• Access to wages before payday with myFlexPay
• Flexible Spending Accounts (FSAs)
• Short‑ and long‑term disability coverage
• Work‑Life resources
• Paid parental leave
• Healthy lifestyle programs