Medical Assistant/Patient Care Coordinator

About the role

The Medical Assistant will join Shady Grove Fertility in Warrington, Pennsylvania, contributing to a nationally respected organization that combines clinical expertise, scientific innovation, and compassionate care.

Responsibilities

• Perform a high volume of phlebotomy using proper technique and universal precautions
• Set up, stock, and maintain supplies for the blood drawing stations
• Ensure lab specimens are sent to proper labs
• Document patient care services utilizing daily logs, electronic medical records, and appropriate outside laboratory forms
• Utilize the computer in entering labs and printing labels, ensuring orders for lab work are in place
• Check patients in/out, answer phones, schedule appointments, and collect payments
• Set up rooms for procedures, take vital signs, obtain patient height and weight, assist with procedures as needed, clean and stock rooms and care for equipment according to manufacturer and OSHA guidelines
• Maintain patient medical records through the use of electronic medical records
• Assist with the clinical care of fertility patients
• Provide patient/couple counseling, procedure teaching, communicate physician orders and instructions
• Provide pre and post op education
• Establish a compassionate environment by providing emotional and psychological support to patients and patients' families
• Work independently to assure the program goals are achieved
• Support and promote excellence in customer service

Qualifications and Skills

• Strong phlebotomy skills required
• High school diploma or completion of a certified or formal medical training program preferred
• Minimum of 1 year of experience preferred
• Computer proficiency required
• Excellent interpersonal skills and ability to work as part of a multi-disciplinary team and build and maintain effective working relationships
• Excellent verbal and written communication skills

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Tuition assistance and professional development support
• Performance-based bonus opportunities
• Generous paid time off, paid holidays, and paid parental leave
• Life and disability benefits
• Fertility Discount Program
• Employee wellness and recognition programs

Pay

$18.00 - $20.00 per hour

Schedule

Monday through Friday, 7:00 AM to 3:30 PM, Eastern Time; Some weekends and holidays as needed