Medical Assistant/Patient Care Coordinator

Job Description

Your Job: The Medical Assistant patient Care Coordinator professional is to serve as a liaison between health care providers and patients. Duties include triaging patient phone calls, documentation of all actions, communications and assisting with clinic visits as needed

Work Shift

Hours of Work : 8a - 4:30 Days Of Week : M-F

Job Requirements

• High school Diploma or Equivalent required
• Successful completion of Medical Assistant Program required
• 1 year experience in direct patient contact in a medical setting preferred
• Proficient with technical office equipment including computers, printers, fax, copiers and telephones
• Strong proficiency using Microsoft Office products
• Strong oral and written communication skills
• Bilingual skills preferred
• Uses good problem solving skills.
• Strong process orientation
• Detail oriented, logical, and methodological approach to problem solving
• Ability to provide vision and leadership
• Ability to plan and schedule the work of others
• Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment

Job Responsibilities

• Communicate clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for your performance
• Away for ways to improve the patient experience
• Take initiative for your professional growth
• Be engaged and eager to build a winning team
• Assist team members, help develop team cohesiveness and alignment with departmental goals
• Assess daily work load to determine volume and urgency; prioritize and adapt to changing patient, physician and professional allied health provider workflow
• Enter appropriate, Evaluation, pre- and post- transplant data, test/procedure results obtained from external and internal sources into transplant data base
• Obtain lab and other clinical data required maintaining patients' appropriate MELD score
• Monitor pre- and post- transplant patient clinical data and assure data is reviewed by a physician as require
• Obtain and communicate test results to patients as directed
• Communicate patient concerns to appropriate health care provide
• Mail appropriate correspondence to all referral sites, referring physicians and patients in a timely manner
• Notify health care provider of test results in a timely manner

Benefits

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace: Newsweek’s America’s Most Admired Workplaces 2026Glassdoor’s Best-Led Companies 2025Fortune’s Best Workplaces in Health Care 2025Great Place to Work Certified 2026-2026Glassdoor’s Best Places to Work 2025TIME’s Best Companies for Future Leaders 2025Military Friendly – Gold Employer 2025Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025Becker’s Healthcare Top Places to Work in Healthcare 2025Newsweek’s Greatest Workplaces 2025