Medical Assistant - Orthopedics - Full Time - Grosse Pointe Farms

Patient Care

• Erect patient for examination, procedure, and treatment.
• Obtain vital signs and record in the electronic health record (EHR).
• Prepare for, set up, and assist with examinations, procedures, and treatments per protocols, policies, and procedures.
• Administer and document oral, parenteral medications and immunizations as ordered by the supervising provider.
• Maintain accurate immunization and medication administration records.
• Document care provided during patient visit in the EHR.
• Recognize and respond to emergencies.
• Respond to patient requests via telephone encounter, In Basket message, and/or My Chart according to identified time frames and document responses in the EHR.
• Enter medication, radiology, and lab orders in the electronic health record per protocol for provider sign off.
• Discharge patient providing after visit instructions to patient and/or caregiver as directed by the provider.
• Prepare medication refill/request for provider review and signature in HER.
• Perform phlebotomy, including venipuncture and capillary puncture.
• Perform electrocardiography, respiratory, and other testing based on department needs.

Consultation

• Serve as a liaison between patients and medical staff in the event of problems or complaints.
• Schedule, coordinate, and monitor appointments.
• Schedule outpatient procedures.
• Apply third party and managed care policies, procedures, and guidelines.
• Obtain insurance pre-authorizations.
• Enter referrals for provider sign off.

Quality Assurance

• Participate in departmental/divisional Quality Assessment and Quality Improvement Programs.
• Practice Standard Precautions, including hand washing and disposal of biohazardous materials.
• Apply principles of aseptic and sterile technique.
• Clean instruments and equipment per policies and procedures.
• Comply with all HFHS and departmental specific safety standards.
• Maintain compliance with regulatory standards regarding practice, environment, and documentation.

Instruction

• Function as a health care advocate to meet individual’s needs.
• Inform individuals of office policies and procedures.
• Inform the patient within the scope of practice and as directed by supervising physician in health maintenance, disease prevention, and compliance with patient’s treatment plan.
• Identify community resources for health maintenance and disease prevention to meet individual patient needs.

Other

• Uphold goals, policies, procedures, and expectations of Henry Ford Health.
• Support the mission, vision, and values of Henry Ford Health.
• Perform basic clerical duties including answering the phone, maintaining records, and filing.
• Perform basic materials management functions to include ordering and stocking of supplies.
• Absorb and maintain a clean and orderly environment.
• Maintain examination/treatment rooms, including inventory of supplies and equipment.
• Maintain core and applicable specialty competencies as defined by Henry Ford Health.
• Perform other duties as assigned within scope of practice.