Medical Assistant/ Medical Office Coordinator -Lead-Sleep Lab

Why Join Us

Magnet®-recognized hospital known for nursing excellence and quality care
Competitive pay and comprehensive benefits, including health, dental, and retirement plans beginning on day 1 of employment
Career growth and leadership development opportunities across Beth Israel Lahey Health
Free onsite parking
Strong sense of community and teamwork where your contributions are recognized
State-of-the-art facilities and advanced technology to support exceptional care

About the Role

Provides support to the practice in the clinical, clerical, and business areas under the supervision of the clinical manager. Oversees the work of the team members in a patient care area or business area. Has responsibility for daily clinical operations.

Responsibilities

• Captures and documents patient information accurately and in a timely manner
• Coordinates the daily work of the unit team members, in consultation with the clinical manager, to ensure proper clinical care and delivery of care, policy compliance, quality outcomes and customer satisfaction
• Aids in training and mentoring new staff
• Serves as a role model for other practice staff
• Supports staff in problem solving using standard work
• Acts as a liaison between the clinical manager and the team members
• Uses superior customer service skills to support or perform daily administrative duties of practice including greeting/check-in/check-out, answering/directing incoming telephone calls, scheduling, filing
• Keeps current with department software, company profiles, inputting data accurately and completely
• Conducts testing, obtains vital signs, collects and prepares lab specimens, following established policies and procedures
• Oversees established quality assurance procedures including quality control testing, instrument function, checks and calibrations
• Maintains documentation, investigates and resolves or reports deviations from expected performance
• Communicates organizational information to all staff on a regular and timely basis; may lead daily huddle dashboard

Requirements

• 3 to 5 years direct related experience
• High School or GED
• CMA/RMA/ CCMAP
• Prioritize experience with EMR/Practice Mgmt software
• NIOSH Spirometry
• CAOHC
• Strong communication skills and MS Office

Qualifications

None specified

Skills

Not specified

Benefits

Not specified

Pay

Not specified

Schedule

Not specified