Medical Assistant/ Medical Office Coordinator -Lead-Sleep Lab
Beth Israel Lahey Health · Exeter, NH · Yesterday
HealthcarePart-time
About the role
Provides support to the practice in the clinical, clerical, and business areas under the supervision of the clinical manager. Oversees the work of the team members in a patient care area or business area. Has responsibility for daily clinical operations.
Responsibilities
- Captures and maintains accurate patient records.
- Coordinates the daily work of the unit team members, in consultation with the clinical manager, to ensure proper clinical care and delivery of care, policy compliance, quality outcomes and customer satisfaction.
- Aids in training and mentoring new staff.
- Serves as a role model for other practice staff.
- Supports staff in problem solving using standard work.
- Provides operational support to the clinical managers as needed.
- Utilizes superior customer service skills to support or perform daily administrative duties of practice including greeting/check-in/check-out, answering/directing incoming telephone calls, scheduling, filing.
- Keeps current with department software, company profiles, inputting data accurately and completely.
- Conducts testing, obtains vital signs, collects and prepares lab specimens, following established policies and procedures.
- Oversees established quality assurance procedures including quality control testing, instrument function, checks and calibrations.
- Maintains documentation, investigates and resolves or reports deviations from expected performance.
- Communicates organizational information to all staff on a regular and timely basis; may lead daily huddle dashboard.
- Performs other duties as assigned.
Requirements
- 3 to 5 years direct related experience
- High School or GED
- CMA/RMA/CCM
- AP prefered
- Experience with EMR/Practice Mgmt software
- NIOSH Spirometry
- CAOHC
- Strong communication skills and MS Office
Qualifications
- High School or GED
Skills
- Strong communication skills
- MS Office
Benefits
Competitive pay and comprehensive benefits, including health, dental, and retirement plans beginning on day 1 of employment.
Pay
Commensurate with experience.
Schedule
Part time, Day shift Monday-Thursday 7-3:30