Medical Assistant (MA) Podiatry Florence

Reports to the Practice Manager or Team Leader, the Medical Assistant provides clinical support to the physician and mid-level providers. The Medical Assistant provides instructions to patients as directed by the providers and ensures compliance with all OSHA/CLIA and HIPAA regulations.

Benefits

• No nights, holidays, or weekends (exceptions include Urgent Care and After-Hours Clinics)
• Paid Time Off
• Medical, Dental, and Vision coverage
• 403b retirement plan with employer match
• Opportunity for career growth

Requirements

Education Minimum: High School Diploma/G.E.D.

Knowledge: Proficiency in Excel, Word, Outlook, and PowerPoint.

Years of Experience: Must have one of the following:

• One year of experience as an MA, CNA, PCA, STNA, or SEH Clinical Care Tech
• Completion of an MA Externship
• Completion of SEP MA Internship
• Completion of EMT Certification Program
• Degree in Health or Biological Sciences inclusive of hands-on clinical patient care activities (e.g., Athletic Trainer)

Licenses and Certifications Preferred: An approved credential, such as CCMA, CMA, RMA, ARMA, or EMT.

Responsibilities

• Escort patients to exam rooms, interview patients, measure vital signs (weight, blood pressure, pulse, temperature), and document all information in patients’ charts.
• Document appropriate patient history in patients’ charts.
• Provide clear direction to patients, address concerns, and document appropriately.
• Prepare patients for exams and assist providers during examinations.
• Perform nursing procedures under provider supervision.
• Provide instructions to patients as directed by providers.
• Collect and prepare laboratory specimens and perform basic laboratory tests.
• Prepare and administer medications as directed by providers.
• Ensure all patient chart information is complete and accurate.
• Complete forms vital to the revenue cycle (e.g., verification/clarification of orders, waivers for non-covered services, encounter forms).
• Maintain adequate supplies in exam rooms and workstations.
• Clean and disinfect exam rooms and sterilize equipment; report malfunctions to supervisors.
• Maintain OSHA, CLIA, and HIPAA compliance.
• Maintain logs and required checks (e.g., refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid changes).
• Assist with patient requests and triage messages from patients, front office staff, and providers.
• Take telephone messages and provide feedback/answers to patient/provider/pharmacy calls.
• Complete referral processes, outpatient test scheduling, and precertification.
• File and distribute patient information accurately and timely.
• Interact with the Central Billing Office to resolve patient issues.
• If working as a scribe, follow guidelines for scribing as described in the Scribe policy.
• Other duties as assigned by the Clinical Coordinator or Practice Manager.

Ma Clinical Requirements

Requirements vary by practice and may include:

• Obtaining vital signs (manual blood pressure, pulse, respirations, temperature)
• Assisting providers with exams and procedures
• Administering injections and immunizations
• Performing EKGs and other essential laboratory procedures
• Collecting patient samples (fingerstick, throat/nose swabs, urine)
• Answering and triaging patient phone calls and questions