Medical Assistant Lead - Family Practice

PeaceHealth is seeking a Medical Assistant Lead for a full-time, 1.00 FTE, day position.

About the Role

The salary range for this job opening is $26.89 – $36.31 per hour. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, and seniority. A hiring bonus may be available.

This role is responsible for coordinating the day-to-day functions for the assigned area, ensuring departmental goals are achieved, timelines are met, and service excellence is provided. As a subject matter expert, you will collaborate with the healthcare team to assist physicians/providers in delivering patient care within the scope of practice for a Medical Assistant.

Responsibilities

• Assigns work, plans and manages priorities, and provides technical assistance.
• Oversees staff schedules, monitors quality of work, and mentors staff.
• Provides constructive feedback to supervisor/manager on issues impacting clinic performance and caregiver effectiveness.
• Oversees staff training, ensures quality improvement, and participates in process improvement initiatives.
• Supports strategic initiatives and provides leadership feedback on staff performance.
• Assists with goal setting for the team.
• Prepares patients for examination and treatment, including taking and recording patient history and vital signs.
• Prepares exam and treatment rooms, selects, sets up, and maintains medical supplies and equipment.
• Administers injections, applies splints and dressings, and facilitates simple wound management under provider orders.
• Prepares and maintains supplies and equipment for treatments, including sterilization.
• May transport specimens.
• May assist in scheduling patients for tests, initial and follow-up appointments, and coordinate referrals.
• May maintain patient files, records, and other information, including data entry into the electronic medical record.
• May provide phone screening of patients to appropriate clinical staff and/or physician.
• Collaborates with a variety of personnel and departments to ensure smooth clinic operations.
• Performs other duties as assigned.

Requirements

• Minimum of 2 years of experience as a Medical Assistant, Medical Office Assistant, or performing like-type work.
• Preferred: Experience in leading and training.

Qualifications

• Accredited Program Required: Medical Assistant or Accredited Program Required: Medical Office Assistant that allows the caregiver to sit for the MOA certification exam (e.g., associate degree in Allied Health).
• Required upon hire: Certified Medical Assistant - Washington and Basic Life Support.
• Preferred: Medical Assistant National certification or National Registered Medical Assistant (RMA).

Skills

• Familiarity with desktop computing tools, multi-line phone systems, and insurance billing preferred.
• Demonstrated knowledge of and ability to apply age-specific principles of growth and development and life stages to meet each patient’s needs. (Required)
• Ability to maintain patient privacy and confidentiality. (Required)
• Ability to collaborate with other multi-disciplinary team members. (Required)
• Proficiency in the use of computer and office equipment. (Required)
• Ability to efficiently manage time and prioritize multiple tasks. (Required)
• Strong interpersonal and communication skills. (Required)
• Understanding of the principles of asepsis. (Required)

Working Conditions

• Lifting and patient handling no greater than 35 lbs. without the use of assistive equipment and/or devices (NIOSH).
• Fine motor skills to grasp and control medical equipment and perform precise procedures.
• Push/Pull: Frequently up to 45 lbs. force (e.g., WOW, medical carts).
• Perform hands-on CPR for at least 20 minutes using 100-125 lbs. of force (National Assoc. of EMS Physicians and AHA). Frequency should be seldom or occasionally.
• Ability to move around the area with frequent sitting.
• Bending, stooping, squatting, reaching, and kneeling frequently.
• Lifting (non-patient) up to 20 lbs. occasionally and 5 lbs. frequently.
• Exposure to biohazard, body fluids, and airborne particles.
• Must be able to complete tasks in a noisy environment.
• Vision and hearing required within normal limits (glasses, contacts, hearing aids permitted).
• Ability to communicate and exchange accurate information.

Benefits

PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer a competitive and comprehensive total rewards package, including:

• Full medical, dental, and vision coverage.
• 403b retirement plan with employer base and matching contributions.
• Paid time off.
• Employer-paid life and disability insurance with additional buy-up coverage options.
• Tuition and continuing education reimbursement.
• Wellness benefits and expanded EAP and mental health program.