Medical Assistant: Lead-ECHA

About the Role

The Lead Medical Assistant serves as a resource to other Medical Assistants within their office by mentoring, training, and leading day-to-day operations. In addition to their leadership duties, they perform standard Medical Assistant functions such as assisting patients and performing various diagnostic procedures.

Responsibilities

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Serves as a resource to other Medical Assistants by training, mentoring, and assisting in the direction of daily operations; may assist and provide input in the performance evaluation process of standard MAs.
• Escorts patients to exam rooms and ensures proper identification.
• Performs and documents vital signs, clinical care quality measures, and medical history information.
• Remains proficient and knowledgeable regarding the use and documentation requirements within information technology systems within established scope of practice.
• Assists physicians with examinations and various diagnostic procedures, including performing EKGs, venipuncture, and injections in the office to provide quality patient care.
• Adheres to HIPAA privacy and security requirements.
• Orders clinical supplies to maintain inventory and facilitate smooth office operations.

Requirements

• High School Diploma or GED equivalent.
• 2 years of Medical Assistant experience.
• Excellent communication and organizational skills.
• Knowledge of medical terminology and medical office procedures.
• Customer interaction skills and ability to utilize practices, tools, and techniques for effective communication.
• Knowledge of medical equipment and ability to use it in patient care.
• Ability to read and interpret patient charts, including medication sheets, diets, history and physicals, and test results.
• Clinical skills necessary for patient care, including history taking, therapeutic planning, and monitoring.
• Knowledge of clinical performance improvement and ability to influence quality patient care positively.
• Basic Life Support (BLS) certification from the American Heart Association (AHA).
• Certified Medical Assistant (CMA) from the American Association of Medical Assistants (within 90 days of hire).

Physical Demands

• Lift and carry 40-50 lbs (e.g., push/pull patients on a bed or stretcher requiring 29 lbs. push force, lateral transfers up to 50 lbs. of the patient's weight).
• Frequent to continuous standing and walking (patient transporters may walk 8-10 miles per shift).
• Perform activities specific to the role, including kneeling, bending, squatting, and performing CPR.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including:

• Medical (including prescription), dental, and vision insurance.
• Supplemental insurance, life, and AD&D insurance.
• Short- and long-term disability coverage.
• Flexible spending accounts.
• Retirement plans.
• Tuition assistance and access to tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service.
• Voluntary benefits providing group rates on insurance and discounts.

All colleagues, including those who work less than part-time (e.g., per diem, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

Schedule

Workday Day shift (United States of America).