Medical Assistant III - Orthopedic Surgery

About the role

Scheduled Hours: 40
Position Summary: Prepares and maintains exam rooms, prepares charts, obtains reports and records; assists with patient flow and ensures the overall smooth running of the clinical office.

Primary Duties & Responsibilities

• Patient Care Duties:
  • Interacts directly with patients in clinic setting and completes tasks, which may include obtaining vital signs, conducting EKGs, completing a phlebotomy and verifying medications.
  • Prepares for office hours by doing tasks such as obtaining charts, scheduling tests and preparing exam rooms.
  • Affords assistance during examinations, procedures and lab tests.
  • Might assist with renewal and authorization of non-narcotic medications per standing orders and department guidelines.
  • Might administer medications under the order of physicians or nurse practitioner (this includes vaccines and intramuscular and subcutaneous injections).
• Communication And Documentation:
  • Schedules and assigns work to other Medical Assistants to ensure appropriate staffing; assists in orientating and training new Medical Assistants.
  • Directs patient flow, assists with special procedures/treatments, and completes requisitions.
  • Routes phone messages, patient questions and telephone communications to appropriate personnel.
  • Affords care coordination by doing tasks outlined under the department guidelines, such as calling patients with test results; scheduling appointments; assisting physician with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments.
  • Completes necessary paperwork and documentation in a timely manner.
  • Answers basic questions from patient/family regarding treatments, diagnosis and procedures.
  • Might complete requisitions/orders per WashU guidelines.
• Equipment And Supplies:
  • Maintains supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations.
  • Cleans and stocks exam rooms and sterilizes instruments.
• Other Functions:
  • Maintains required HIPAA compliance;
  • Maintains skills/competencies and participates in in-services, staff programs, continuing education and cross-training programs according to established standards and WashU policies.
  • Complies with OSHA, state and federal regulatory sources/standards.
  • Participates in quality improvement activities to ensure appropriate clinical outcomes.
  • Performs other duties as assigned.

Working Conditions

• Job Location/Working Conditions: Normal office environment. Exposure to blood-borne pathogens. Requires protective devices. Patient care setting. Direct patient care setting.
• Physical Effort: Typically sitting at desk or table. Typically standing or walking. Typically bending, crouching, or stooping. Occasional lifting (25 lbs. or less).

Education

• Required Qualifications: High school diploma or equivalent high school certification or combination of education and/or experience.
• Preferred Qualifications: Graduate of an accredited nursing program (such as RN/LPN), or comparable allied health training program with a minimum of one year of relevant experience.

Work Experience

• Medical Assistant (3 Years), Supervisory (1 Year)

Skills

• Anatomy
• Communication
• Electronic Medical Records (EMR)
• Interpersonal Communication
• Interpersonal Relationships
• Medical Terminology
• Physiology
• Telephone Communications