Medical Assistant III (Flex) - Riverside, CA

About the role

Planned Parenthood of the Pacific Southwest is searching for a Medical Assistant III for our Riverside Health Center. The Medical Assistant supports the delivery of reproductive health care services under the medical supervision of Clinicians and Physicians. Key responsibilities include:

• Supporting clients by providing testing, screening, and education required for medical reproductive health care.
• Aiding providers to ensure high-quality, efficient care delivery.
• Screens clients, prepares exam rooms, and covers the front office as needed.
• Providing excellent customer service in a non-judgmental, empathetic manner.

Responsibilities

• Adhering to affiliate goals and policies on professionalism, wait times, and client complaint handling.
• Participating in health center efforts to achieve productivity and quality metrics.
• Assisting with health center/affiliate revenue cycle goals.
• Performing and coordinating back-office functions such as obtaining medical histories, interviewing clients, performing lab work, and assisting providers.
• Maintaining accurate client information in the Practice Management and Electronic Medical Record systems.
• Maintaining ongoing communication with Patient Flow Coordinator, Center Manager, and other center staff.

Requirements

• Graduate of an accredited Medical Assistant or Surgical Technician program and 1-year comparable surgical back office experience, or 3 years comparable clinical back office experience.
• Experience in ambulatory or outpatient medical-surgical or specialty areas preferred.
• Women’s health experience preferred.

Qualifications

• Must provide excellent customer services in a non-judgmental, empathetic manner to clients.
• Full-time benefits eligible position located in Riverside, CA.

Skills

• Ability to screen clients and prepare exam rooms.
• Excellent customer service skills.
• Knowledge of women’s health and reproductive services.
• Basic lab work and specimen collection skills.
• Effective communication and interpersonal skills.

Benefits

As a benefits eligible position, the Medical Assistant III will enjoy comprehensive benefits including health insurance, retirement plans, and paid time off.

Pay

The pay range for this position is $18.00 - $25.00 per hour based on experience and qualifications.

Schedule

This is a full-time position with flexible scheduling to accommodate the needs of the clinic and the patient population.