Medical Assistant (Flex) - Mira Mesa (Spanish/English bilingual required)

About the role

Planned Parenthood of the Pacific Southwest is seeking a Medical Assistant for our Health Center in San Diego, CA. The Medical Assistant supports the delivery of reproductive health care services under the medical supervision of Clinicians and Physicians. Key responsibilities include screening clients, preparing exam rooms, assisting providers, and performing various administrative tasks.

Responsibilities

• Screen clients, prepare exam rooms, and cover the front office as needed
• Provide testing, screening, and education required for medical reproductive health care
• Aid in the delivery of contraceptive services, medication abortion services, colposcopy services, and sterilization education
• Assist Clinicians as needed, gather information on sensitive subjects, and monitor center flow
• Input and update computer client data information, ensuring accuracy in the Agency’s Practice Management system and Electronic Medical Record system
• Coordinate front-office functions such as greeting clients, answering phones, making appointments, assessing client finances, and reconciling billing
• Support the clinical staff in the provision of abortion referral and education, sterilization education, and contraception services
• Ensure ongoing communication with Patient Flow Coordinator, Center Manager, and other center staff
• Adhere to safety policies and procedures, including infection control, and comply with regulatory requirements
• Attend trainings, staff meetings, and in-services to maintain and increase knowledge of protocols and procedures
• Communicate errors, near misses, and safety concerns to supervisor in a timely manner
• Comply with the Affiliate’s Code of Conduct and maintain the highest level of professional and ethical standards

Requirements

• High School diploma equivalent
• Graduate of an accredited medical assistant program or Certified Nursing Assistant (CNA) program
• 2 years comparable clinical back office medical assistant experience
• Experience in Women's Healthcare preferred
• Bachelor’s degree preferred

Qualifications

• Ability to provide excellent customer service in a non-judgmental, empathetic manner
• Experience in Women's Healthcare preferred
• Knowledge of safety policies and procedures, including infection control
• Understanding of regulatory requirements and compliance

Skills

• Excellent communication skills
• Strong organizational and time management skills
• Ability to handle sensitive and confidential information
• Proficiency in computer systems, particularly in practice management and electronic medical records

Benefits

At Planned Parenthood of the Pacific Southwest, we offer competitive compensation and benefits. The starting salary range is $23.00/hour to $23.75/hour. Flex positions receive an additional differential rate and mileage reimbursement. Our comprehensive benefits package includes:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Retirement savings plan
• Employee assistance program

Pay

$23 - $23.75 an hour

Schedule

Full-time position available