Medical Assistant II-Riley Primary - Avon

Location: IU Health West Hospital, 1111 N. Ronald Reagan Parkway, Suite C1600, Avon, IN 46123

Schedule

• Full-time | Monday-Friday, variable shifts between 7:15 AM-6:00 PM
• Occasional Saturday clinic coverage available (7:30 AM-12:00 PM)

About the role

Under the supervision of the designated supervisor and assigned physician, you will perform duties associated with direct patient care and clinical direction in a busy pediatric practice. You’ll work exclusively with pediatric patients in a collaborative, supportive, and family-oriented culture.

Responsibilities

• Room 20-25 patients daily and prepare them for provider visits
• Complete pre-visit planning and manage patient message pools
• Support a fast-paced clinic environment with patients scheduled every 15-20 minutes
• Assist with both clinical and administrative tasks throughout the day
• Assure completeness of ordered procedures and treatments, and ensure smooth patient flow
• Perform general lab work and instruct patients concerning procedures, treatments, and needs
• Ensure medical orders and referrals are carried out accurately and in a timely manner
• Perform registration and scheduling activities per organizational and departmental procedures
• Maintain EMR files and perform general front office functions as needed
• May perform computerized physician order entry, if directed by assigned physician
• Precept current MA team members or MA Externs as requested by leadership

Requirements

• High school diploma or equivalent required
• Graduation from a Medical Assistant program required
• Current certification in medical assisting required from one of the following:
  • America Association of Medical Assistants (CMA)
  • American Medical Technologists (RMA)
  • National Health Career Association (CCMA)
  • National Center for Competency Testing (NCMA)
  • American Medical Certification Association (CMAC)
• AHA Basic Life Support for healthcare workers certification required
• Other advanced life support certifications may be required per unit/department specialty
• Knowledge of OSHA, CLIA, and ADA required
• Knowledge of ICD-10 and CPT coding required
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred
• Knowledge of Business Unit Quality Programs, Meaningful Use, and Standard Work Programs and concepts within 6 months of hire
• Knowledge of standard laboratory and medical procedures
• Knowledge of insurance plans and third-party payers
• Ability to master standard clinical competencies per current Clinical policy, Point of Care, and Skills Competency checklists
• Basic math and accurate data collection and entry skills

Skills

• Team-oriented individual who takes initiative
• Strong communication skills and commitment to patient care
• Ability to thrive in a fast-paced environment

Benefits

• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi-weekly incentives

What to expect

• Collaborative, supportive, family-oriented culture
• Work exclusively with pediatric patients
• No nights or holidays
• Career growth opportunities through the MA Career Ladder
• Opportunity for limited overtime during Saturday clinics
• Busy pediatric practice with a strong team atmosphere
• Daily patient interaction and hands-on care
• Supportive coworkers who value trust, teamwork, and collaboration
• Opportunity to make a meaningful impact on children and families