Medical Assistant I: Neurosurgery

Primary Duties and Responsibilities

• Maintain a professional environment and collaborate with patients and physicians.
• Assist with non-clinical tasks to ensure smooth patient access and flow, including pre-authorization processes and acting as a liaison.
• Work collaboratively with staff to ensure proper records are received and appropriate sign is completed before appointment or surgery date.
• Provide updates to staff and patients on task statuses that could impact their health and treatment options.
• Ensure even patient flow and continuous communication within Hoag and referring physician offices.
• Schedule patients (including follow-up office visits, imaging, and lab work).
• Prepare appropriate chart elements.
• Check vital signs.
• Room patients.
• Assist with procedures.
• May be required to work at different locations or travel to multiple sites.

Qualifications

• High school graduate or equivalent, Graduate of Medical Assistant program, or one-year previous medical back-office experience within an acute healthcare system environment.
• Basic keyboarding skills and knowledge of Microsoft Office Suite, including Outlook, Word, and Excel.
• Basic knowledge of medical terminology.
• Preferred Associate or bachelor’s degree in healthcare-related field.
• Minimum one (1) year previous medical back-office experience within an acute healthcare system environment.
• Working knowledge of EPIC or other Electronic Medical Record system (EMR).
• Qualified bilingual or multilingual candidates.
• Certified in current BLS (AHA) and CPR.
• Current Limited Phlebotomy Certification.

About Us

Hoag Memorial Hospital Presbyterian is a nonprofit regional health care delivery network in Orange County, California, consisting of three acute-care hospitals with sixteen urgent care centers, eleven health centers, and a network of more than 1,800 physicians, 100 allied health members, 8,000 employees, and 2,000 volunteers. More than 30,000 inpatients and 550,000 outpatients choose Hoag each year. For over 70 years, Hoag has delivered a level of personalized care that is unsurpassed among Orange County’s health care providers. Since 1952, Hoag has served the local communities and continues its mission to provide the highest quality health care services through the core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit, and philanthropy. Hoag offers a comprehensive blend of health care services including six institutes providing specialized care in the areas of cancer, heart and vascular, neurosciences, women's health, orthopedics, and digestive health through our institutes. Hoag was the highest ranked hospital in Orange County in the 2024-2025 U.S. News & World Report, the only Orange County hospital ranked in the top 10 for California. The organization was ranked the #5 hospital in the Los Angeles Metro Area and the #10 hospital in California. To learn more about Hoag’s awards and accreditations, visit: here.

Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives.