Medical Assistant I (CMA/RMA)

How Will You Make An Impact

Conducts comprehensive patient intakes, including obtaining vital signs, recording medical histories, and reviewing medication and allergy information.

Affords assistance during examinations, minor procedures, wound care, and diagnostic testing while ensuring patient comfort and safety.

Performs EKGs, immunizations, and specimen collection in accordance with policy and competency standards.

Maintains infection control, safety protocols, and equipment calibration across all clinical areas.

Supports providers with patient triage, care coordination, and transitions across clinical settings.

Provides patient education regarding medications, treatment plans, chronic condition management, and preventive care.

Accurately documents clinical data, provider instructions, and patient updates in the electronic health record (EHR).

Schedules, confirms, and tracks patient appointments, referrals, authorizations, and test results to ensure timely care.

Verifies insurance coverage and assists with prior authorizations, billing, and coding processes as needed.

Maintains inventory levels and prepares examination or procedure rooms with required supplies and equipment.

Participates in performance improvement initiatives, clinical audits, and safety drills to support continuous quality improvement.

Facilitates communication among patients, providers, and interdisciplinary teams to ensure coordinated, patient-centered care.

Maintains confidentiality and adheres to HIPAA, OSHA, infection control, and all compliance standards.

Upholds compassionate, culturally competent care while maintaining sensitivity to diverse patient populations.

Displays excellent guest service to internal team members and patients.

Requirements

• High school diploma or equivalent required.
• Prior clinical or internship experience preferred but not required.
• Graduate of an accredited Medical Assistant program required.
• Basic Life Support (BLS) certification required.
• Certification or registration (AAMA, AMT, NHA, or equivalent) strongly preferred.
• Bilingual (English/Spanish) preferred.

About the Role

Medical Assistant I (MA) is responsible for providing high-quality, compassionate clinical and administrative support to physicians, hospitalists, and other healthcare professionals in both outpatient and hospital-based settings.

Responsibilities

Conducts comprehensive patient intakes, including obtaining vital signs, recording medical histories, and reviewing medication and allergy information.

Affords assistance during examinations, minor procedures, wound care, and diagnostic testing while ensuring patient comfort and safety.

Performs EKGs, immunizations, and specimen collection in accordance with policy and competency standards.

Maintains infection control, safety protocols, and equipment calibration across all clinical areas.

Supports providers with patient triage, care coordination, and transitions across clinical settings.

Provides patient education regarding medications, treatment plans, chronic condition management, and preventive care.

Accurately documents clinical data, provider instructions, and patient updates in the electronic health record (EHR).

Schedules, confirms, and tracks patient appointments, referrals, authorizations, and test results to ensure timely care.

Verifies insurance coverage and assists with prior authorizations, billing, and coding processes as needed.

Maintains inventory levels and prepares examination or procedure rooms with required supplies and equipment.

Participates in performance improvement initiatives, clinical audits, and safety drills to support continuous quality improvement.

Facilitates communication among patients, providers, and interdisciplinary teams to ensure coordinated, patient-centered care.

Maintains confidentiality and adheres to HIPAA, OSHA, infection control, and all compliance standards.

Upholds compassionate, culturally competent care while maintaining sensitivity to diverse patient populations.

Displays excellent guest service to internal team members and patients.

Qualifications

• High school diploma or equivalent required.
• Prior clinical or internship experience preferred but not required.
• Graduate of an accredited Medical Assistant program required.
• Basic Life Support (BLS) certification required.
• Certification or registration (AAMA, AMT, NHA, or equivalent) strongly preferred.
• Bilingual (English/Spanish) preferred.

Skills

• Skilled in obtaining and documenting vital signs (blood pressure, temperature, pulse, respiration, SpO₂, height, and weight).
• Proficient in EKG administration and other routine diagnostic procedures as directed by the provider.
• Knowledge of infection control, universal precautions, and sterile technique.
• Competent in assisting with minor procedures, patient preparation, and clinical room setup.
• Proficient in medical terminology, documentation accuracy, and appointment scheduling.

Benefits

• Health, Dental, and Vision Insurance.
• 401(K) Retirement Plan with Matching.
• Short & Long-Term Disability.
• Employer-Paid Life Insurance.
• Paid Time Off, Floating Holidays, and Paid Major Holidays.
• Employee Assistance Program (EAP).

Pay

Commensurate with experience.

Schedule

Monday-Friday 7:30 AM to 4:00 PM or 8:00 AM to 4:30 PM EST.