Medical Assistant - Front/Back Swing, Primary Care, (Novato), Full-Time, Days

MarinHealth is an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, and a new state-of-the-art hospital, MarinHealth comprises MarinHealth Medical Center (a 327-bed hospital in Greenbrae) and 55 primary care and specialty clinics across Marin, Sonoma, and Napa Counties. The organization attracts healthcare professionals who value the combination of pioneering academic medicine and personalized, independent care.

About the role

The Medical Assistant - Front/Back Swing, under the supervision of the Clinical Lead and Practice Leader, assists in delivering healthcare and patient care management. This role supports providers within scope of practice to ensure quality patient care, including gathering patient information, assessing requests, obtaining vitals, assisting with procedures, and reprocessing instruments.

Responsibilities

• Room patients, obtain vital signs, document reason for visit, symptoms, frequency, and severity.
• Provide courteous and compassionate care; document all required information in the electronic medical record (Allscripts experience preferred), including Meaningful Use data, Pay for Performance data, and ACO-related information.
• Administer injections, immunizations, and other patient care services as ordered by the provider.
• Assist during medical procedures.
• Manage communication and correspondence, including lab results, prescription management, and referrals using electronic medical records and task lists.
• Recognize urgent medical needs and triage care appropriately.
• Provide patients with accurate information and address questions or concerns.
• Maintain patient records and confidentiality.
• Complete referrals accurately.
• Disinfect exam rooms between patients and maintain clinic cleanliness, including daily cleaning and supply inventory.
• Answer telephones, schedule appointments, and manage patient check-ins.
• Process insurance verifications, authorizations, and assist patients with understanding insurance plans.
• Perform various assigned administrative tasks.

Requirements

• High school diploma or GED certificate.
• Medical Assistant certification from an accredited program (e.g., NHA, AMCA).
• BLS Certification (American Heart Association).
• At least one year of medical assisting experience in a physician’s office or clinical setting, or equivalent training.
• Reprocessing/procedural experience is highly preferred.

Skills

MarinHealth seeks candidates who model the C.A.R.E.S. standards: Communication, Accountability, Respect, Excellence, and Safety.

Benefits

• Measles, mumps, varicella, and annual influenza immunizations required (medical or religious exemptions considered).
• COVID-19 vaccination/booster strongly recommended.

Pay

$28.00 - $31.21 - $36.41 per hour, based on skills, experience, qualifications, and internal/market equity. Positions covered by collective bargaining agreements follow those terms.

Schedule

• 8-hour day shifts.
• 40 scheduled weekly hours.