MEDICAL ASSISTANT/CERTIFIED MEDICAL ASSISTANT/CERTIFIED NURSE ASSISTANT

Mountain View Hospital · Blackfoot, ID · 1 wk ago

Full-time

Mountain View Hospital is looking for a Medical Assistant, Certified Medical Assistant (CMA), or Certified Nurse Assistant (CNA) to assist providers in care, medical record documentation, and treatment so patients can receive quality care.

About Mountain View

Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting-edge care to our patients. We serve the entire Snake River Valley – from Pocatello to Rexburg. Our medical capabilities span wound care, urgent care, oncology, neurology, physical therapy, speech therapy, a Level III NICU, a robust robotic surgery department, and a continuously expanding rural health practice. Our work environment is mission-driven, people-centric, and supportive.

Responsibilities

Welcomes patients by greeting them, in person or on the phone.
Verifies patient information by interviewing patient; reviewing and recording medical history and confirming purpose of visit.
Prepares patients for health care visit by directing and/or accompanying them to the exam room; provides examination gowns or shorts; assists them to position themselves, arranges exam room, instruments, supplies, and equipment.
Ensures all related reports, labs, and imaging are available in patient’s records prior to visit.
Supports patient care by assisting providers during exam; draws up medications for injections; completes records by recording examination, treatment, and test results. Relays treatment plan to checkout receptionist.
Keeps exam room and injection station supplies ready by inventorying stock, placing orders, and verifying receipt.
Ensures that patients receive appropriate, competent, and quality clinical care and that customer service meets patient’s expectations.
Adheres to all policies and procedures.
Provides age-appropriate care.
Reports, monitors, and manages patient and staff incidents.
Monitors and manages patient and physician satisfaction results.
Follows standard precautions using personal protective equipment as required.
Performs sterile techniques and maintains strict quality control for procedures.
Scans orders and lab results into the electronic medical system, prints and faxes lab reports to the ordering doctor.
Maintains Point of Care documents and performs Quality Control management.
Orients and mentors new staff members.
Shows good customer service on the phone and in person to anyone that enters the facility.
Performs miscellaneous tasks that promote smooth operations.
Other duties as assigned by the office manager as necessary.

Certified Nursing Assistant (CNA) Specific Duties

Assists in the care of assigned patients as directed by appropriate nursing staff.
Obtains admission and discharge vital signs and verifies patient signatures.
Demonstrates awareness of and sensitivity to patient and family rights.
Performs duties in accordance with job requirements.
Understands the protocol for responding to emergency situations and the importance of remaining calm.
Participates in staff meetings, in-service programs, and education requirements as appropriate.
Communicates all pertinent information, including findings, problems, concerns, or ideas to the assigned nurse, utilizing appropriate lines of authority, in a timely and effective manner.
Seeks guidance and assistance from the assigned nurse when knowledge base and skill level is in question.
Maintains standards to provide safe, effective care to patients.
Performs efficiently when putting charts together, stocking/cleaning rooms, stocking linens, recording temperatures on fridge/blanket warmer, and assisting with patient care.
Assists LPN or RN in discharging patients, which may include verifying patient stability, ensuring written discharge instructions are given, and confirming the patient is not driving themselves home.
Works as part of the team in delivering patient care.
Is flexible and willing to assist with other duties on the unit.

Requirements

Graduation from an accredited high school program or higher.
Certificate of training for Nurse’s Aide.
Current BLS certification.
Valid driver’s license.
CMA course preferred, but not required.
Preferable, but not mandatory, 6 months of PACU/Medical Surgical experience.
Experience with computers and office equipment.
Ability to read and communicate effectively in English; bilingual is a plus.
Understanding of medical terminology.
General math skills.
Ability to make sound judgments, be organized, multi-task, and think critically.
Good communication skills and ability to work well with others; team player and flexible.
Ability to work well under pressure and meet multiple and competing deadlines.
Good customer service skills.
Basic computer knowledge along with basic knowledge of CPSI and patient scheduling.
Ability to handle/defuse conflict issues with patients, their families, and staff.

Benefits

Medical, Dental, and Vision Insurance
Paid Time Off (vacation, holidays, and sick days) and Medical Paid Time Off
Retirement Plans (401K with up to 6% match)
Earned Quarterly Bonus Program
Education Reimbursement Program
Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital