MEDICAL ASSISTANT/CERTIFIED MEDICAL ASSISTANT

Duties And Responsibilities

• Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physician with various procedures; charting; relaying instructions to patients; answering calls and providing pertinent information.
• Proficiency in collecting correct blood samples and other body fluids, ensuring proper patient identification and labeling of samples.
• Follows hospital policies and procedures for transporting and delivering samples to laboratory.
• Knowledge of handling laboratory supplies and stocks supplies.
• Ensures that patients receive appropriate competent and quality clinical care and that customer service meets patient’s expectation.
• Adherence by staff to all policy and procedures.
• Provides age appropriate care.
• Reporting monitoring and management of patient and staff incidents.
• Monitoring and management of patient and physician satisfaction results.
• Follows standards precautions using personal protective equipment as required.
• Knowledge and performance of sterile tech.
• Proficient in clerical responsibilities including: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing and charts to ensure information completed and filed appropriately.
• Performs facility responsibilities as assigned which may include: setting up instruments and equipment according to department protocol; cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control.
• May perform special tests such as clotting times, bleeding times, and glucose tolerance tests and report results to other lab personal.
• Maintains Point of Care documents and performs Quality Control management.
• Orients and mentors new staff members.
• Shows good customer service on phone and in person to anyone that enters the facility.
• Performs miscellaneous tasks that promote smooth operations or other duties as deemed necessary.

Qualifications

• Graduation from an accredited Health Sciences program or higher.
• Current BLS, PEARS/ACLS, Certification.
• Valid driver’s license.
• Valid CMA certificate/license.
• Drug screen/breath alcohol certified.
• CMA course, Phlebotomy course and phlebotomy experience.
• IV certification preferred.