Medical Assistant - Care Coordinator

Responsibilities

• Make 50+ outbound patient calls per day using our phone system
• Utilize multiple client EHR systems for documentation
• Conduct monthly check-in calls for RPM and CCM patients
• Review and monitor synced vital signs from RPM devices
• Order RPM devices and educate patients on proper usage
• Conduct structured health assessments
• Follow personalized care plans tailored to each patient
• Provide education on nutrition, exercise, medication adherence, and lifestyle choices
• Track and document patient progress accurately and consistently

Qualifications

• Active National Certified Medical Assistant Required (upload NCMA/NRMA credentials)
• Minimum 2 years of healthcare-related experience
• Minimum 1 year in related Chronic Care Management services
• Strong communication and interpersonal skills
• Comfortable with high-volume outbound calling
• Strong documentation and EHR proficiency
• Willingness to work on-site during regular business hours, Monday-Friday

Benefits

• Salary: $20/hr
• Monday–Friday schedule: Enjoy a consistent Monday–Friday schedule with no night or weekend shifts
• Purpose: Become a part of a significant initiative
• Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed
• Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives
• Security: We offer a secure workplace in a crisis-proof market
• All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching
• Personal Time Off to promote work life balance
• Work environment: Modern workplaces, flexible working hours, hybrid work options and much more