Medical Assistant - Care Coordinator

Your Contribution

• Make 60+ outbound calls per day to eligible patients using our dialer system
• Accurately document all call outcomes utilizing multiple client EHR and other systems
• Conduct monthly check-in calls for RPM and CCM patients
• Review and monitor synced vital signs from RPM devices
• Explain RPM program benefits in clear, patient-friendly language
• Schedule and order RPM devices, educate patients on proper usage, and confirm patient contact details
• Conduct structured health assessments and follow personalized care plans tailored to each patient
• Provide education on nutrition, exercise, medication adherence, and lifestyle choices
• Obtain and document verbal enrollment consent per program requirements

Your Qualification

• Active National Certified Medical Assistant Required (To expedite the hiring process, please upload NCMA/NRMA credentials)
• Minimum 2 years of healthcare-related experience
• Minimum 1 year in related Chronic Care Management services
• Strong communication and interpersonal skills
• Comfortable with high-volume outbound calling
• Strong documentation and EHR proficiency
• Willingness to work on-site during regular business hours, Monday-Friday

Pay

• $20/hr

Schedule

• Monday–Friday schedule: Enjoy a consistent Monday–Friday schedule with no night or weekend shifts. Work-life balance matters here — you'll have your evenings and weekends free.

Benefits

• Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health.
• Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives.
• Security: We offer a secure workplace in a crisis-proof market.
• All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance.