Medical Assistant - Care Coordinator
At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.
About the role
We are seeking a motivated and patient-focused Care Coordinator to support patients enrolled in Medicare’s Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs. This is not a traditional back-office Medical Assistant role. Instead, you will serve as a key point of contact for high-risk patients with multiple chronic conditions — helping them stay engaged, compliant, and on track with their care plans through structured outreach and monitoring.
Responsibilities
- Make 50+ outbound patient calls per day using our phone system
- Utilize multiple client EHR systems for documentation
- Conduct monthly check-in calls for RPM and CCM patients
- Review and monitor synced vital signs from RPM devices
- Order RPM devices and educate patients on proper usage
- Conduct structured health assessments
- Follow personalized care plans tailored to each patient
- Provide education on nutrition, exercise, medication adherence, and lifestyle choices
- Track and document patient progress accurately and consistently
Requirements
- Active National Certified Medical Assistant (NCMA/NRMA credentials required; upload to expedite hiring)
- Minimum 2 years of healthcare-related experience
- Minimum 1 year in related Chronic Care Management services
- Strong communication and interpersonal skills
- Comfortable with high-volume outbound calling
- Strong documentation and EHR proficiency
- Willingness to work on-site during regular business hours, Monday-Friday
Pay
$20/hr
Schedule
Monday–Friday, no evening or weekend shifts.
Benefits
- Medical, Dental, and Vision coverage
- 401k with employer matching
- Personal Time Off to promote work-life balance
- Modern workplaces with flexible working hours and hybrid work options
- Secure workplace in a crisis-proof market
- Variety of internal career opportunities and long-term perspectives