Medical Assistant at Primary Care Plus - North Broad

Primary Responsibilities

• Adds the total patient, inclusive of medical, psychosocial, behavioral, cultural, and spiritual needs.
• Involves the individual patient and caregiver, as appropriate, in decision making.
• Facilitates communication and coordination among members of the care team.
• Provides patient care to include patient assessment prior to physician's/nurse practitioner's examination, serves as patient advocate/liaison by answering questions related to care and treatment, as appropriate, provides patient education and self-management support, implements physician orders (injections, prescription refills, diagnostic tests, referrals, etc.) and assists providers with procedures.
• Escorts patient to exam room.
• Participates in team "huddles" and ensures electronic medical record (EMR) is prepared for the clinic visit.
• Trips phone calls to the appropriate department and enters the call into the EMR as a Telephone Encounter. After the call has been addressed, communicates with the patient and documents in the Telephone Encounter.
• Maintains cleanliness of the patient care areas (exam rooms).
• Safeguards exam rooms are stocked at all times.
• Cleans and disinfects instruments according to policy.
• Performs clinic tasks as directed by Clinic Manager.
• Works closely with the Clinic Manager and Quality Manager to create and implement new clinic processes.

Core Competencies

• Excellent communication skills.
• Time management.
• Ability to multi-task/prioritize.
• Computer/EMR Skills.
• Professionalism.
• Ability to work well with a diverse group of people.
• Critical thinking/sound judgment.
• Flexibility.
• Willingness to take directives.
• Caregiving.
• Dependability.

Required Qualifications

• Current CPR/AED certification or ability to obtain within 30 days.
• 1+ years of clinic experience or related experience in a medical setting.
• Knowledge of OSHA/HIPAA compliance.
• Computer experience (EMR training preferred).

Preferred Qualification

• Current Medical Assistance certification.

Physical Demands/Working Conditions

• Ability to stand for long periods.
• Extensive walking.
• Must be able to lift up to 20 pounds.
• Able to bend and sit.
• Flexible hours.

Pay and Benefits

The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.