Medical Appointment Scheduler

About the role

We are seeking an enthusiastic and dedicated team member to provide scheduling assistance and administrative support to patients at our Main location - 555 N. Arlington Ave.

Responsibilities

• Serve as the initial point of contact for patients being referred by other healthcare facilities;
• Interact with patients, various hospital departments and physician offices to effectively schedule and direct patients through the ROC systems in a patient focused manner;
• Schedule various types of office visits;
• Accurately enter patient demographic information in patients' electronic medical records;
• Maintain effective and prompt communication with patients.

Requirements

• Certifications/Education: High School Diploma/GED;
• Experience: Performing customer service duties;
• Using computer systems and applications, including entering data and typing;
• PREFERRED QUALIFICATIONS: Experience scheduling medical appointments; Experience performing administrative tasks such as scheduling, answering phone calls, and documenting conversations.

Benefits

At Reno Orthopedic Center (ROC), we believe that exceptional patient care starts with taking care of our people. We prioritize work-life balance by fostering a supportive, team-oriented environment where workloads are managed realistically, schedules are respected, and personal well-being is valued.

• Full time benefits include:
• Medical, dental, vision insurance;
• Discounted orthopedic care at ROCP;
• Paid time off and holiday pay;
• Extended sick leave;
• 401(k) plan contributions with no match required;
• EAP, disability and life insurance;
• Health and fitness program;
• Coffee shop onsite (main location).