Media Services Coordinator

About the role

The Media Services Coordinator supports the Office of Media Services by maintaining audiovisual equipment in classrooms and other college locations; providing audiovisual support for events, desktop video conferencing, live streaming, and faculty and student media projects. This position is located on the Williamson County, TN campus.

Responsibilities

• First level desktop support & diagnostics for audiovisual equipment and system issues.
• Repairs and maintains simple to complex electronic equipment.
• Collaborates with Information Technology to resolve computer, software, and network issues.
• Standardizes classroom equipment by performing modifications to existing systems and new systems across all campuses (primarily Williamson); tests and debugs systems to ensure optimal operation.
• Diagnostics and troubleshooting of hardware/software.
• Provides audiovisual support for presentations and productions including delivery, setup, and retrieval for events.
• Provides lighting, sound, video display/projection, and video recording support for events.
• Programs audiovisual control systems.
• Secondary support for Desktop Video Conferencing.
• Provides “subject matter expert” support for instructional technology.
• Captures and maintains inventory of audiovisual equipment, spare parts, supplies, tools, and diagnostic equipment.
• Supports the Flexible Instructional Space (FIS) and Community room at the Williamson Campus.
• Supervises the work and duties of student/temporary contract employees.
• Maintains and updates technical knowledge and be aware of impact of new technology.

Qualifications

• Bachelor’s degree in related field.
• One year experience troubleshooting and maintaining electronic equipment.
• One year experience operating audio, video, photographic and computer equipment.
• Desired: Extron Global Configurator.
• Familiarity with Extron video conferencing systems.
• Understanding of internet protocol (IP).
• Knowledge of digital multiplex controlled lighting systems.

Skills

• Strong technical skills in the operation of video, sound, and computer devices.
• Excellent communication and organizational skills.
• Proficiency in using Word, Outlook, PowerPoint, and Excel.
• Ability to instruct and demonstrate to others.
• Ability to troubleshoot electronic systems.
• Ability to write processes and procedures.
• Ability to work independently without supervision.
• Proactive and continues pursuing certifications and new technology.

Benefits

Salary range: $47,540 - $57,050. Columbia State Community College offers a comprehensive benefits package, including but not limited to vacation and sick leave, 14 paid holidays, medical, dental, vision and life insurance, retirement plans, optional 401K and 403B deferred compensation plans, educational benefits for the employee and their spouse and dependents.

Pay

This position is based at the Williamson County, TN Campus. Salary offers are determined based on documented education and relevant full-time experience. Applicants are responsible for ensuring all qualifying credentials and experience are clearly reflected on their resume for consideration. All applications must be submitted online. Applications submitted by email, mail, or in person will not be accepted. The application will remain open until filled.

Schedule

Work outside of normal business hours as required. Frequent travel to perform essential functions at extended campuses, attend meetings, workshops, professional development or other business-related functions.