Media Services Coordinator

About the role

The Media Services Coordinator supports the Office of Media Services by maintaining audiovisual equipment in classrooms and other college locations; providing audiovisual support for events, desktop video conferencing, live streaming, and faculty and student media projects. This position is located on the Williamson County, TN campus.

Responsibilities

• First level desktop support & diagnostics for audiovisual equipment and system issues.
• Repairs and maintains simple to complex electronic equipment.
• Collaborates with Information Technology to resolve computer, software, and network issues.
• Standardizes classroom equipment by performing modifications to existing systems and new systems across all campuses (primarily Williamson); tests and debugs systems to ensure optimal operation.
• Diagnostics and troubleshooting of hardware/software.
• Provides audiovisual support for presentations and productions including delivery, setup, and retrieval for events.
• Provides lighting, sound, video display/projection, and video recording support for events.
• Programs audiovisual control systems.
• Secondary support for Desktop Video Conferencing.
• Provides “subject matter expert” support for instructional technology.
• Captures and coordinates support services with Media Services Manager and Theater Coordinator.
• Operates theatrical lighting equipment including but not limited to lighting control consoles, DMX controlled equipment, etc.
• Operates professional sound equipment including but not limited to various analog and digital sound consoles, wireless handheld and belt pack microphone equipment, direct sources, various wired microphones, etc.
• Provides extended services to off-campus sites as needed.
• Supports development, oversight of programs and services that result in enrollment, progression, retention and graduation growth for the service area.

Qualifications

• Bachelor’s degree in related field.
• One year experience troubleshooting and maintaining electronic equipment.
• One year experience operating audio, video, photographic and computer equipment.
• Desired: Extron Global Configurator.
• Familiarity with Extron video conferencing systems.
• Understanding of internet protocol (IP).
• Knowledge of digital multiplex controlled lighting systems.

Skills

• Strong technical skills in the operation of video, sound, and computer devices.
• Excellent communication and organizational skills.
• Skills in the use of Word, Outlook, PowerPoint, and Excel.
• Ability to instruct and demonstrate to others.
• Ability to troubleshoot electronic systems.
• Ability to write processes and procedures.
• Ability to work independently without supervision.
• Ability to relate to the faculty, staff, and student population.
• Proactive and continues pursuing certifications and new technology.

Benefits

Columbia State offers a comprehensive benefits package, including but not limited to vacation and sick leave, 14 paid holidays, medical, dental, vision and life insurance, retirement plans, optional 401K and 403B deferred compensation plans, educational benefits for the employee and their spouse and dependents.

Pay

$47,540 - $57,050 annually

Schedule

Based at the Williamson County, TN Campus