Media Manager, Omnishopper

About Flywheel

Flywheel’s suite of digital commerce solutions accelerates growth across all major digital marketplaces for the world’s leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe, and APAC, we offer a career with real impact, endless growth opportunities, and the support you need to be the best you can be.

The Opportunity

We’re looking for a Manager, Commerce to join our growing Client Services team. As a Manager, Commerce, you will act as a primary partner for our clients, driving eCommerce strategy and execution across retailers and intermediaries. You will lead day-to-day client engagements, manage account teams, and own the delivery of best-in-class service and business growth for our clients. This is a dynamic, hands-on role that requires strong commercial acumen, digital commerce expertise, and the ability to collaborate across internal teams and stakeholders.

Responsibilities

• Lead day-to-day commerce strategy and execution across retail and media channels.
• Develop and implement eCommerce strategies that drive sales, share, and profit for your clients across platforms (Walmart, Target, Criteo, etc.).
• Lead regular client meetings and communications, providing performance updates, actionable insights, and proactive recommendations based on data analysis.
• Oversee and mentor junior team members, supporting their growth and ensuring quality standards in client deliverables.
• Collaborate with cross-functional teams to identify opportunities, resolve issues, and deliver integrated solutions for clients.
• Manage and monitor key business metrics, campaign performance, and budgets, ensuring alignment with client goals and KPIs.
• Drive business growth for clients by identifying and presenting new opportunities, trends, and incremental value Flywheel can deliver.
• Stay current on industry developments and marketplace changes, translating macro trends into tailored recommendations for clients.
• Contribute to internal best practice sharing, training sessions, and new business initiatives.
• Ensure financial excellence across accounts, meticulous stewardship of campaign budgets, spends, contracts, and invoices.
• Occasional travel, as required, based on client needs.

Requirements

• Bachelor’s Degree or equivalent experience.
• 4+ years of experience in digital commerce, retail media, advertising agency or related fields, ideally with exposure to performance/direct response campaigns.
• Experience in retail and media sides of the business preferred but not required.
• Proven ability to manage multiple client relationships and deliver strong business results in a fast-paced environment.
• Experience leading or mentoring junior team members, with a collaborative and supportive approach.
• Strong business acumen, analytical ability, and comfort with data-driven decision making (advanced Excel skills a plus).
• Excellent communication, presentation, and organizational skills.
• Demonstrated ability to proactively solve problems, manage priorities, and adapt to evolving client or business needs.
• Team player with a positive attitude, willingness to learn, and a desire to contribute to Flywheel’s growth and culture.
• A bias for action, ownership mentality, and comfort working with minimal supervision.
• Ability to translate complex data and trends into actionable recommendations for clients.

Benefits

We are proud to offer all Flywheelers a competitive rewards package, unparalleled career growth opportunities, and a supportive, fun, and engaging culture.

Pay

USD $80,000-$110,000

Schedule

To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.