Media Asset Manager

About the role

The Media Asset Manager at QVC Group is responsible for overseeing the entire lifecycle of digital media assets across multiple brands. This role requires a strong background in media asset management, digital asset management, and content operations.

Responsibilities

• Manage the end-to-end lifecycle of media assets, including ingest, metadata application, quality control, storage, distribution, archiving, and retention.
• Oversee enterprise media asset management and video publishing operations, ensuring assets are properly managed and accessible throughout their lifecycle.
• Create and manage playlists for on-air broadcast, streaming, and digital distribution channels, ensuring accurate and timely content delivery.
• Monitor system activity, content workflows, and operational performance to ensure service levels and business requirements are met.
• Serve as a subject matter expert for media asset management, metadata standards, taxonomy design, content hierarchies, naming conventions, and governance practices.
• Develop, maintain, and enforce metadata schemas, controlled vocabularies, taxonomies, and content standards that improve asset discoverability and usability.
• Establish and oversee asset retention, archival, and content governance policies.
• Provide guidance and oversight to ensure compliance with established workflow and content management standards.
• Function as a power user and administrator of media asset management and publishing systems, troubleshooting system, workflow, metadata, and content delivery issues, partnering with Technology and Broadcast Engineering teams for resolution.
• Participate in requirements gathering, testing, implementation, and adoption of new features, integrations, and platform enhancements.
• Support enterprise initiatives and cross-functional projects involving media management, content publishing, and workflow optimization.
• Develop reporting and metrics to monitor system performance, user adoption, workload, and operational effectiveness.
• Foster adoption of metadata standards, governance processes, and efficient content management practices across the organization.

Requirements

• Bachelor's degree in Film, Communications, Broadcasting, Library Science, Information Management, Computer Science, Management Science, or a related discipline; equivalent experience will be considered.
• 5+ years of experience in Media Asset Management (MAM), Digital Asset Management (DAM), media operations, content operations, or a related field.
• Demonstrated experience managing digital media assets and content publishing workflows.
• Advanced understanding of metadata standards, taxonomy design, controlled vocabularies, and content governance principles.
• Experience working with media management, video publishing, or content distribution systems.

Qualifications

• Strong organizational and project management skills.
• Excellent communication and collaboration abilities.
• Ability to work independently and as part of a team.
• Proficiency in relevant software tools and systems.

Skills

• Media Asset Management (MAM)
• Digital Asset Management (DAM)
• Content Operations
• Metadata Standards
• Taxonomy Design
• Content Governance
• System Administration
• Reporting and Metrics Development
• Collaboration and Communication

Benefits

QVC Group offers a comprehensive total rewards package including competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts. Health care benefits, 401(k), and tuition reimbursement are also available.