Media Manager

About the role

The National Hockey League (NHL®), founded in 1917, is the premier professional ice hockey league in the world and a major professional sports league in the United States and Canada. With over 1,500 employees across the U.S. and Canada, the NHL is a global sports and entertainment organization committed to building healthy and vibrant communities through hockey. This full-time Media Manager position within NHL Productions seeks an organized and detail-oriented media operations specialist to oversee Ice Chest, the NHL’s video distribution platform, and support media management across NHL Productions shoots and projects. The role is central to coordinating assets, managing post-production workflows, and ensuring smooth content delivery across the league and broadcast partners. The anticipated start date is August 24, 2026, with a hybrid schedule consisting of one work-from-home day and four in-office days as of September 2025. Flexibility in working hours is required based on production demands and timelines.

Responsibilities

• Oversee and provide technical support for Ice Chest, the NHL’s internal video distribution platform through Imagen.
• Serve as the primary point of contact for content delivery, discovery, and account generation on Ice Chest.
• Manage the ingest, organization, and archival process of media assets for NHL Productions.
• Identify opportunities to improve organization, metadata, and accessibility within Ice Chest to better serve internal teams and external partners.
• Collaborate with IT and stakeholders to propose and implement enhancements that expand Ice Chest’s functionality, including searchability, tagging, and user experience.
• Coordinate with staff to ensure proper media management across all active and completed projects.
• Track the status of ongoing media workflows and enforce deadlines to ensure all content is archived accurately and on time.
• Maintain up-to-date tracking documents and logs for footage, project assets, and archive submissions.
• Troubleshoot basic technical issues related to Ice Chest and media workflows, escalating when necessary.
• Support and educate internal teams on best practices for file management, naming conventions, and archival procedures.

Requirements

• 5+ years of experience as a content coordinator with experience managing others.
• Extensive experience working in content for a professional sports league.
• In-depth knowledge of the National Hockey League, its teams, and broadcast partners.
• Proven record organizing and tracking footage and media requests for internal and external stakeholders.
• Thorough understanding of post-production and all requirements for timely project execution.
• Experience with Adobe Premiere Pro and Media Encoder.
• Knowledge of video metadata including frame rates, audio, and codecs.
• Experience communicating with external stakeholders, preferably sports broadcasters.
• Bachelor’s degree.

Preferred Qualifications

• Knowledge of footage licensing rules and procedures.
• Experience with the entirety of the Adobe Creative Suite.

Skills

• Attention to detail and superior organizational and technical skills.
• High flexibility with working hours, including nights, weekends, and on-call availability for last-minute production requirements.
• Schedule adaptability as production demands change.

Core Competencies

• Accountability
• Adaptability
• Communication
• Critical Thinking
• Inclusion
• Professionalism
• Teamwork & Collaboration

Benefits

• Time to Recharge: Generous Paid Time Off (PTO) including paid holidays, vacation, personal and sick days, plus an extra day off for your birthday.
• Health Benefits: Comprehensive health benefits (medical, dental, vision) for employees and eligible dependents, effective on the first day, with minimal employee cost. Access to an Employee Assistance Program (EAP) for mental, physical, and financial health, as well as a digital wellness resource.
• Childcare Leave: Up to 12 weeks of paid leave for primary caregivers and up to 6 weeks for non-primary caregivers following the birth, adoption, or placement of a child.
• Retirement: Participation in the NHL’s Savings Plan, including a 401K (pre-tax and Roth options) with non-elective employer contributions.
• Hybrid Work Schedule: Flexibility with hybrid work schedules for most roles.
• Work Environment: State-of-the-art offices at One Manhattan West in Hudson Yards, featuring high-tech conference rooms, game rooms, and access to shops, dining, and public artwork.
• Commuter Benefits: Pre-tax commuter benefit plan to offset travel costs.
• NHL Partner Rates: Exclusive pricing from NHL partners, including savings on travel, consumer goods, and the NHL Store.
• Life at the NHL: Onboarding with team introductions and HR orientation, opportunities to join hockey at Tuesday Night Skate, Employee Resource Groups, and a dynamic workplace culture.

Pay

Salary range: $80,000–$100,000. Actual base pay will be determined based on experience, training, market demands, and geographic location. Applicants are encouraged to include salary expectations in their cover letter.

Schedule

• Hybrid schedule: One work-from-home day and four in-office days as of September 2025.
• Flexible hours based on production demands, including nights, weekends, and on-call availability for last-minute requirements.