Mechanical Technical Support Engineer
Your mission
Your role as the Mechanical Technical Support Engineer is to develop, deliver, and reinforce best practices for boiler repair and steam mechanics. This role supports both shop and field operations by providing technical guidance, training, and project coordination, while promoting safe, efficient, and standardized work processes.
Report to
Reports directly to the Fleet Quality Manager - SteamDevelop
Maintain and Develop Training Materials
- Develop and maintain training materials, including documentation, standard operating procedures (SOPs), and instructional presentations
- Deliver hands-on and classroom-based training to mechanics and technicians
Root Cause Analysis
- Conduct root cause analyses of equipment and process failures and document findings
Ongoing Education and Professional Development
- Participate in ongoing education and professional development to enhance technical expertise
Collaboration
- Collaborate with shop and field personnel to support repairs, job planning, and preparation
Project Coordination
- Plan, execute, and monitor technical and training-related projects
- Provide daily coordination, updates, and reporting to management
Requirements
- Minimum 5 years of experience in Mechanics, Welding, Boilers, Pipefitting
- Proficiency with a wide range of hand and power tools
- Experience with steam and hot water boilers
- Pipefitting experience
- MIG and stick welding experience
- Strong understanding of safe work practices
- Able and willing to travel within the United States
- Public speaking and instructional delivery capabilities
- Technical writing proficiency
- Familiarity with Microsoft Office 365
- Demonstrated leadership abilities
What we offer
- We offer an excellent compensation package, including a flexible benefits plan and a generous 401(k) retirement plan
- We offer health, dental, and vision insurance
- We offer Paid Time Off, Life & Disability insurance
- We offer a salary based on experience
Job Location
You will be part of an on-site dynamic team at our facility in Delanco, NJ. There will be occasional field work for job preparation and hands-on training. You will travel to other Specialty Rental Division North America locations to conduct training sessions within the United States (US). The work environment will be a combination of office and shop settings.