Mechanical Service Manager

About the Role

Snider Fleet Solutions, a leading commercial tire dealer and retread service provider, is seeking a Mechanical Service Manager to join our team. This role is crucial for providing daily direction, distributing work orders to technicians, and ensuring safety procedures are followed. We value excellence, teamwork, and long-term relationships, and we’re looking for someone who shares these values.

Responsibilities

• Receives, creates, assigns, and monitors all service work orders to technicians.
• Ensures technician productivity aligns with monthly revenue goals.
• Assists branch and operations manager with maintaining employee administrative files, DOT Med Cards, certifications, and evaluations.
• Provides sales staff support through service quotes, product look-ups, and resolving customer disputes.
• Manages customer scheduled fleet work, scrap tire analysis, and other customer needs.
• Assists with warehouse duties, including inventory, loading/unloading, barcoding, and scan billing.
• Conducts daily reviews of warehouse, service bays/trucks, and equipment to ensure safety, compliance, cleanliness, and organization.
• Ensures proper branch opening and closing procedures are followed.

Qualifications

• 3+ years of experience assigning service work orders to technicians.
• Proficiency in MS Office Suite and ability to learn other software (AS400, SAP, BTN, etc.).
• Federal Annual and Brake Inspector certification (preferred).
• Medium/Heavy Truck ASE certifications (strongly preferred).
• Knowledge of state/federal OSHA regulations or ability to learn and implement them.
• Strong working knowledge of diesel and gasoline-powered class 5 through 8 heavy trucks.
• Proficient understanding of VMRS codes and TMC recommended practices.
• Knowledge of OEM and aftermarket parts/suppliers within the mechanical industry.
• Valid Driver's License and insurable to drive by company standards.

Skills

• Exemplary leadership, organizational, and time management skills.
• Superior customer service and communication skills (written and verbal).
• Ability to multi-task and work effectively under pressure.
• Strong analytical thinking and business insight.
• Reliable, dependable, and self-motivated.

Benefits

• Competitive salary
• Comprehensive benefits package including Medical, Dental, Vision, and Employer-Paid Life & Short-Term Disability
• 401(k) with company match
• Paid Time Off (PTO) & Paid Holidays
• Opportunities for professional development, skill growth, and career advancement

Why Join Us?

We value motivated individuals and are open to training the right candidate who demonstrates the skills, drive, and commitment to succeed. Join us in a supportive and dynamic environment where you can grow your career. Snider Fleet Solutions is an equal opportunity employer, committed to considering all qualified applicants without regard to race, color, sex, national origin, religion, age, disability, genetic information, veteran status, or any other protected characteristic.