Mechanical Representative, RTC- FR

Hiring salary range: $88,000.00 - $115,000.00. Salaries are determined individually based on skills and experience.

About the role

The Mechanical Representative, Rail Traffic Control monitors CN’s wayside detector network, making proactive decisions in real time. The position is the mechanical liaison between Network Operations, Transportation management, and the Signals and Communication (S&C) team. The role identifies defects, trends, and potential safety-critical impacts to the network. The incumbent makes determinations to have identified faulty equipment set out for repair or to continue to destination.

Responsibilities

• Utilize existing wayside detection technology
• Identify defective railcar components
• Validate trending data to support suspected mechanical faults
• Identify erroneous data sets produced by detectors
• Make key decisions to ensure the proper handling of on-line equipment
• Report defects to Mechanical and Transportation field personnel
• Decide when equipment is required to be removed from a train consist
• Provide supporting data to field personnel supporting investigations
• Report and document changes in equipment status
• Utilize Systems, Applications, and Products (SAP), Service Reliability Systems (SRS), and Microsoft Office programs
• Create and distribute standard reports and updates focused on mechanical performance

Working Conditions

• Irregular hours (including nights, weekends, holidays)
• Minimal travel (10%) within Canada and the United States (U.S.)
• Must be available to travel to locations needing assistance
• Must be able to meet tight deadlines, handle pressure, and stress

Requirements

• Minimum 2 years of railway operations experience or working with heavy rail equipment
• Call center experience (asset)
• High School Diploma or General Educational Development (GED)
• Valid Driver’s License
• Qualified Mechanical Inspector (asset)
• Bachelor’s Degree in Computer Science, Electrical Engineering (asset)
• Diploma in Mechanical or Electronics Technician (asset)

Competencies

• Leads by example for the safety and security of all
• Considers environmental impacts in every decision and action
• Collaborates with others and shares information
• Applies critical thinking
• Demonstrates agility and drives change
• Communicates with impact

Skills

• Strong knowledge of computer systems
• Extensive knowledge of railcars and their components
• Strong understanding of SAP, SRS, and Microsoft Office (Word, Excel, PowerPoint)
• Familiar with CN’s Network Operations
• Knowledge of Transport Canada and Federal Railroad Association (FRA) equipment regulations
• Mechanical system knowledge related to railcar repair and inspection

Benefits

• Annual bonus
• Employee Share Investment Program (ESIP)
• Pension
• Benefits
• Railroad Retirement Benefits (RRB)
• Other perks

About CN

CN is a premium railroad that sustainably generates value for customers, shareholders, employees, and stakeholders with an unwavering commitment to safety and service. Essential to the economy, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. CN’s network connects Canada’s Eastern and Western coasts with the U.S. South through a 20,000-mile rail network. CN and its affiliates have contributed to community prosperity and sustainable trade since 1919. CN powers the North American economy and is committed to programs supporting social responsibility and environmental stewardship.