Mechanical Field Service Engineer

About the role

We are seeking experienced electrical engineers and technicians to support data centre technology, with a focus on cooling systems.

Responsibilities

• Supervise and inspect cooling equipment and mechanical services installation work.
• Participate in Factory Acceptance Tests (FAT) with customers.
• Perform product testing, commissioning, live cutovers, and customer acceptance protocols for final handovers.
• Ensure compliance with Australian Standards (AS/NZS) for mechanical and refrigeration systems.
• Develop expertise in Delta cooling products, including PAC units, In-Row cooling racks, CDU, and AALC systems.
• Conduct scheduled preventative and corrective maintenance, troubleshooting, and repairs.
• Provide remote technical support and on-site user training.
• Respond to emergency callouts and offer 24/7 standby support on a rotational basis.
• Advise customers professionally, uphold brand values, and build trust.
• Follow health, safety, and quality standards; contribute to process and quality improvements.
• Share knowledge and mentor junior team members.

Requirements

• Minimum 5 years’ experience with high-precision air conditioning systems in critical infrastructure, preferably data centres.
• Mechanical qualification or relevant experience; refrigeration trade license is advantageous.
• Fluent in English; proficient in MS Office tools.
• Ability to manage multiple priorities and manual handling skills.
• Willingness to travel interstate and work weekends as needed.