MD, GERMANTOWN - Store Manager [C-Store & Gas]
Duties
- Ensure a pleasant shopping experience for all customers.
- Resolve customer and associate concerns, issues, and complaints effectively.
- Execute the PMG Sales Strategy, action plans, and business processes developed by Store Operations Teams in order to maximize sales-building efforts.
- Analyze the income statements and utilize reports to ensure the stores profitability.
- Supervise and lead the day-to-day task assignments and performance for all associates and managers.
- Manage/Accurately complete daily paperwork, cash, lottery, shrink, spoilage, and waste processes.
- Manage Labor and Team Schedules.
- Build relationships with community partners to connect the store with its community.
- Analyze trends and set action plans for store challenges and areas of opportunity.
- Monitor local competition through price surveys and other tools, and take action/communicate to Store Operations accordingly.
- Ensure store meets and exceeds Operational Excellence surrounding PMG, 7-Eleven, and Branded Mobil Audits.
Requirements
- A high school diploma or general education degree (GED) equivalent.
- Bachelor’s Degree in Business or related field preferred.
- Experience with leading and building a highly effective team.
- Experience selecting, training, and performance management of staff.
- Availability to work all shifts, weekends, and holidays.
- Reliable Transportation.
- Excellent Leadership Skills in a fast-paced environment.
- Exemplary Customer Service.
- Ability to implement positive change through coaching and developing team.
- Ability to work with little or no supervision; Self-Motivated.
- Excellent communication and interpersonal skills.
- Knowledge and proficiency in Microsoft Word, Excel, and Outlook.
- Excellent ability to multi-task.
- Goal Oriented, Exceptional Organizational, and multi-tasking Skills.
- Ability to lift/carry up to 35 lbs.
Qualifications
High school diploma or general education degree (GED) equivalent.
Bachelor’s Degree in Business or related field preferred.
Experience with leading and building a highly effective team.
Experience selecting, training, and performance management of staff.
Availability to work all shifts, weekends, and holidays.
Reliable Transportation.
Excellent Leadership Skills in a fast-paced environment.
Exemplary Customer Service.
Ability to implement positive change through coaching and developing team.
Ability to work with little or no supervision; Self-Motivated.
Excellent communication and interpersonal skills.
Knowledge and proficiency in Microsoft Word, Excel, and Outlook.
Excellent ability to multi-task.
Goal Oriented, Exceptional Organizational, and multi-tasking Skills.
Ability to lift/carry up to 35 lbs.
Skills
Excellent communication and interpersonal skills.
Knowledge and proficiency in Microsoft Word, Excel, and Outlook.
Excellent ability to multi-task.
Goal Oriented, Exceptional Organizational, and multi-tasking Skills.
Ability to lift/carry up to 35 lbs.
Benefits
The complete PMG Benefits Package includes Health, 401K, and other options will be available.
Relocation costs will be considered.