McWane Ductile Ohio - Poles Inside Sales Reprentative

McWane, Inc. is a global leader in manufacturing and supplying infrastructure products. We are committed to providing high-quality solutions to meet customer needs.

About the Role

This is a full-time, on-site position (minimum 40 hours per week) focused on analyzing proposals and preparing project quotes for customers, particularly for Poles projects. The role involves developing written responses to customer RFQ packets, creating sales orders for awarded projects, and ensuring accuracy in all order-related documentation.

Responsibilities

• Create accurate quotes and cost estimates that meet all customer requirements.
• Enter and verify sales orders for correctness (quantities, items, pricing, ship-to address, sales tax, FOB).
• Enter new purchase orders and verify alignment with quotes (quantities, items, pricing).
• Create new items in MAS as needed for sales orders.
• Assist with updating and maintaining accurate pricing for all products.
• Prepare invoice requests for representatives and customers.
• Complete sales orders, truck schedules, and special bundling instructions for new orders.
• Read and interpret engineering specifications for projects.
• Engage with customers face-to-face and via phone.
• Keep supervisor informed of any issues as they arise.
• Cross-train and support the production scheduler and shipping coordinator.
• Conduct monthly inventories.
• Assist colleagues in sales, credit, accounting, and production with information as needed.
• Write and send out OFIs, CMs, and DMs when necessary.
• Participate in recurring customer meetings for quote, order, or other updates.

Requirements

• High school diploma required; some college coursework or a business degree preferred.
• Minimum of two years of quote and order entry experience in a fast-paced environment.
• Experience communicating with external and internal customers via in-person, phone, email, and fax.
• Working knowledge and experience with order entry systems.
• Ability to troubleshoot problems and work collaboratively with a positive attitude.
• Strong attention to detail and commitment to process improvement.

Physical Demands

• Regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, talk, and hear.
• Occasionally required to climb or balance, stoop, kneel, bend, crouch, or crawl.
• May occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.